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adriand77701665
adriand77701665
Known Participant
January 7, 2019
Question

ZIP Archive is corrupted

  • January 7, 2019
  • 5 replies
  • 1415 views

My antivirus detect some files(.png) from Adobe Reader to be corrupeted.

Can you solve this please?

Can not attach files here?

Imgur: The magic of the Internet

    This topic has been closed for replies.

    5 replies

    T
    Test Screen Name
    Legend
    January 8, 2019

    All the installer files remain, to keep the chain of updates. This is in the Windows Installer database, not a folder controlled by Adobe. There is of course only one installed product, but that's not what this is.

    This is a community forum, not a way to reach Adobe. There is no direct support for Reader but you can post here: Feature Request/Bug Report Form

    T
    Test Screen Name
    Legend
    January 8, 2019

    You can report it to Adobe but of course even if they change something, all the old version installers will stay behind.

    adriand77701665
    adriand77701665Author
    Known Participant
    January 8, 2019

    I don't understand how all the old version installers will stay behind?

    Where to I report?I found just here support to say some issues where I found.

    Isn't here someone from Adobe staff who can solve this?

    T
    Test Screen Name
    Legend
    January 8, 2019

    Interesting. But if it installs correctly, there is no fault. If Acrobat Reader has a bad or different kind of ZIP in its installer, that is entirely up to Adobe. You should contact the antivirus maker if you want them to stop the message.

    adriand77701665
    adriand77701665Author
    Known Participant
    January 8, 2019

    Can be some malicious files there if my antivirus can't scan them.I have a lot of files on my computer, why to not scan all everything what I have?

    How do I know isn't something hidden there?

    I don't say is some virus or a scam, but I don't want to have error messages.

    Please solve and that errors(ZIP archive corrupted), I report this and to my antivirus to see what they say.

    T
    Test Screen Name
    Legend
    January 8, 2019

    What connects the antivirus message to Reader? What file is affected?

    adriand77701665
    adriand77701665Author
    Known Participant
    January 8, 2019

    Look that image from thread, I upload a image to imgur.

    T
    Test Screen Name
    Legend
    January 7, 2019

    Except got a message from Antivirus, is there an actual problem with Reader?

    adriand77701665
    adriand77701665Author
    Known Participant
    January 8, 2019

    Now seems to not be problem with installing Adobe Reader from site, that one who is downloading the program.

    Instalare Adobe Acrobat Reader DC pentru toate versiunile

    Just that messages if you can solve now to be everything OK.

    Thanks.

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