Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

Acrobat 11 on Vista won’t update from 11.0.8 to 11.0.15 saying "No update needed."

New Here ,
May 11, 2016 May 11, 2016

Using "Help>Check for Updates" I updated our installation of Acrobat 11 on Win 7 from 11.0.8 to 11.0.15 no problem.

But when I "Check for Updates" on Win Vista SP2, it says No updates are needed. I can't seem to get it to recognize that it needs to be updated. I want to

I want to install the security update announced by Adobe for Acrobat in APSB16-14: https://helpx.adobe.com/security/products/acrobat/apsb16-14.html.

Does anybody have any ideas on how to get Acrobat to recognize it needs updating?

Thanks,

Jay

TOPICS
Acrobat SDK and JavaScript
366
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Adobe Employee , May 11, 2016 May 11, 2016

Hi NewJerseyJay ,

Would like to inform that this is due to compatibility issues of Acrobat Pro with Win Vista, please  refer to this article :- Adobe Acrobat system requirements

Please upgrade your system.

Regards.

Yatharth

Translate
Adobe Employee ,
May 11, 2016 May 11, 2016

Hi NewJerseyJay ,

Would like to inform that this is due to compatibility issues of Acrobat Pro with Win Vista, please  refer to this article :- Adobe Acrobat system requirements

Please upgrade your system.

Regards.

Yatharth

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
May 12, 2016 May 12, 2016
LATEST

Thanks, I appreciate the response.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines