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Error during signature verification. Signature contains incorrect, unrecognized, corrupted or suspicious data. Support Information: SigDict /Contents illegal data

New Here ,
May 18, 2016 May 18, 2016

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Hi Adobe,

We are using adbe.pkcs7.detached adding signature to the PDF. whenever I open signed PDF form it will show signature is unknown with below error code as

Error during signature verification. 

Signature contains incorrect, unrecognized, corrupted or suspicious data.

Support Information: SigDict /Contents illegal data

Can anyone confirm me issue w.r.t to the signature verification.

With regards

Ravi

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Acrobat SDK and JavaScript , Windows

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New Here ,
Oct 01, 2020 Oct 01, 2020

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Error during signature verification. Signature contains incorrect, unrecognized, corrupted or suspicious data. Support Information: SigDict /Contents illegal data

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New Here ,
Apr 16, 2021 Apr 16, 2021

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@Keshav_pki @Ravinder5FC4 @kadobe @vladan saveljic @Bernd Alheit @YatharthS 

Does anyone help me with this issue. If there is a solution already?

I have a signed PDF document along with Time-stamp and DSS. But when opened in Adobe reader, Signature is not valid and have the following error:

Signature contains incorrect, unrecognized, corrupted or suspicious data. Support Information: SigDict /Contents illegal data

 

I verified the Signature Field /Annot dictionary it seems normal. /Annot references a Signature dictionary via its /V field. And the Signature dictionary has /Type /Sig which constains all the mandatory fields.

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Enthusiast ,
Apr 16, 2021 Apr 16, 2021

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Please share a representative example PDF for your issue.
There are multiple reasons for that message; as it says itself, it's probably merely something unknown to Adobe (e.g. EC signatures with brainpool curves) while other validation services may know these details and can validate without an issue.

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New Here ,
Apr 16, 2021 Apr 16, 2021

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@MikelKlink Thanks for asking details and trying to help. Unfortunaetly, I couldn't re-create a PDF document with the same issue and I am not allowed to share the original document as it is a confidential data.

 

Despite this, would you like to suggest some investigative methods that I can try to find the root cause? 

Many thanks.

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Enthusiast ,
Apr 16, 2021 Apr 16, 2021

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As mentioned above, very many reasons are possible, so if you cannot share the document in question here, you should contact someone knowledgeable in respect to integrated PDF signatures and present the document to them (under a NDA) for analysis.

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New Here ,
Apr 16, 2021 Apr 16, 2021

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Ok thanks for your suggestions. 

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New Here ,
Nov 25, 2022 Nov 25, 2022

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LATEST

Can you pls suggest other validation services pls!! it would be of great help.

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New Here ,
Jul 07, 2021 Jul 07, 2021

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Hello everyone, i'm having the same issue with digital signatures in Acrobat Reader..."Signature contains incorrect, unrecognized, corrupted or suspicious data.
Support Information: SigDict /Contents illegal data..."

I'm adding a signature from my Frontend Application using Fortify client. The documents was verify with others web sites but when i open it in Reader, i saw that message.

i upload a sample pdf

 

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LEGEND ,
Jul 07, 2021 Jul 07, 2021

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Can you name a public website that verifies the signature OK, so we can try it and compare?

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New Here ,
Jul 07, 2021 Jul 07, 2021

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Enthusiast ,
Jul 07, 2021 Jul 07, 2021

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Your PDF including your signature is broken in a number of ways:

 

First of all a number of offsets are incorrect:

  • The startxref entry at the end claims that the cross reference table is located at position 20305. This obviously is wrong, the file is only 15446 bytes long.
  • Most entries in the incremental update cross reference table are beyond 19000, i.e. also obviously wrong.
  • The signed byte ranges are claimed to be 3304 bytes starting at offset 0 and 850 bytes starting at offset 19690; the second range again is obviously wrong.

I would assume that the signature creator originally indeed reserved a placeholder from offset 3304 to 19690 for the signature, but when injecting the signature replaced that whole placeholder by the shorter signature container.

 

Then the embedded signature container is weird as it has embedded the actual signed bytes of the PDF. This is incorrect, the embedded signature container shall not contain the signed data.

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Enthusiast ,
Jul 07, 2021 Jul 07, 2021

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I enlarged the placeholder again to the claimed size, and indeed the offsets are corrected, see the attached file. Adobe Reader is slightly more happy with this, at least it parses the signature container. But it in particular recognizes that the self-signed signer certificate contained in it is broken, its signature value is kaputt. Thus, it still (correctly) tells you that your signature is invalid.

It actually is a bad sign docusign that their https://validator.docusign.com/ does not show any of these errors. Thanks for demonstrating how bad that validator is.

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New Here ,
Jan 27, 2022 Jan 27, 2022

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Hello, is there any sloution? My file freezes so much 😞

 

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Enthusiast ,
Jan 28, 2022 Jan 28, 2022

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@Lana2287583331qf 

quote

Hello, is there any sloution? My file freezes so much 😞

 

As @Keshav_pki, @Ravinder5FC4, and @Red5E0F could not share example documents, there was no solution for them.

In @rossi.nicolas' case his file simply was completely broken (and apparently broken by a signing software that worked incorrectly), so the solution there was to sign using an application that does sign correctly.

As long as you don't share an example PDF that's representative for your issue, you're unlikely to find any analysis let alone solution here.

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