How can I find out how much memory is free?

[Guest]

How do I check my system memory? I have 30Ghz free disk space but I still get error that product cannot install due to not enough memory?

Please help

LeRoy

[Jeffrey_A_Wright]

Branching to a new discussion.

LeRoy which operating system are you using?  Are you referring to RAM or hard disk space?

[Guest]

Thanks I'm on win 10. RAM seems to be the problem because I have ample HD space

regards

[Jeffrey_A_Wright]

LeRoy do you receive a specific error message when installing the Adobe software?  Which Adobe software are you attempting to install?  Can you post a screen shot of the error?  For details on how to post a screen shot see FAQ: How do I capture and post a screen shot or video?​.

[Guest]

     I get the following error

Thanks

LeRoy

[Jeffrey_A_Wright]

Thank you for the update LeRoy.  I am moving this discussion to the Installing, Updating, & Subscribing to Acrobat forum as it appears you are facing an error installing Acrobat due to not meeting the minimum system requirements.

You can find the minimum requirements for the different versions of Acrobat at Adobe Acrobat system requirements​.  What version of Acrobat are you trying to install?

For details on how to find how much memory is installed on your computer see https://support.microsoft.com/en-us/instantanswers/18a2db2b-3445-423a-8199-f774c78555d1/view-your-sy...​.

[Guest]

acrobat pro DC 2015 RELEASE

CHEERS

[Jeffrey_A_Wright]

Then the system requirements for Acrobat DC are 512MB of RAM.  How much memory do you have installed?

[Guest]

Looks like I have 8GB of ram

see below

thanks

[Jeffrey_A_Wright]

LeRoy do you have a document cloud subscription?  If so then see Download and install Acrobat DC subscription for details on how to install Acrobat DC 2015.

[Guest]

I have the original packaging from when I purchased last year. I have the details of how to install. None of them work The error message on memory makes no sense. Can somebody from Adobe call me and talk  live

<Removed by Moderator>?

Thanks

[Jeffrey_A_Wright]

LeRoy please be aware you are posting on a public forum.  I have removed your phone number from the post as it is available to anyone with an internet connection.  You are welcome to contact our support team directly at Contact Customer Care for direct assistance with installing Acrobat DC.

[Test Screen Name]

Please share the message you get which mentions memory. You posted a screen shot with an entirely different message about "cannot be installed on this system". Your posts suggest you are mixing up RAM, disk space, and processor speed, so we need to know exactly what you are facing.