Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

Microsoft Visual C++ Error Runtime Library - Help?

Community Beginner ,
Apr 29, 2016 Apr 29, 2016

I started to get this error message and can no longer use Acrobat 8 Professional. I will open a file and after about 5 seconds, this error message will pop up:

C++ Error.jpg

I will click OK and it will shut down. I tried to just click the "X" and it does the same.

What is causing this and what do I need to do to fix it? Photoshop works fine.  I have tried un-installing it and then re-installing it, but nothing has changed?

Please help.

Thanks,

Sean

TOPICS
Acrobat SDK and JavaScript
568
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Apr 29, 2016 Apr 29, 2016
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Apr 30, 2016 Apr 30, 2016
LATEST

Hi Sean McDonough,

Please refer this KB doc for help: Troubleshoot C++ runtime errors | Adobe products | Windows

Check if this helps.

Regards,

Meenakshi

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines