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woodman2013
Participant
March 4, 2016
Answered

Windows cannot find AcroTray.exe

  • March 4, 2016
  • 5 replies
  • 58058 views

I installed Acrobat XI pro in February and it has worked fine until fairly recently I get the error when I try to print to a pdf : "Windows cannot find 'C:Program Files (x86)\Adobe\Acrobat 10.0\Acrobat\AcroTray.exe'"  When I try to repair, I get the error message "Error applying transforms. Verify that the specified transform paths are valid".  When I try to uninstall the program, Windows 10 does nothing.  I did upgrade from Acrobat 10 pro.  Any suggestions/solutions would be great.

    Correct answer Aflahuzzaman0101

    Open Registry editor

    Locate \HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers

    Remove anything related acrobat

    5 replies

    JR Boulay
    Community Expert
    JR BoulayCommunity Expert
    Community Expert
    August 28, 2025

    [MOVED TO THE ACROBAT PRO DISCUSSIONS]

    Acrobate du PDF, InDesigner et Photoshopographe
    A
    ahmad38821098j3cc
    Participant
    July 26, 2024

    its works for me..thank you bro

    A
    Aflahuzzaman0101Correct answer
    Participant
    June 12, 2021

    Open Registry editor

    Locate \HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers

    Remove anything related acrobat

      F
      F3L!p333259302zw8w
      Participant
      October 31, 2023

      Thks!

      Y
      Community Manager
      YatharthSCommunity Manager
      Community Manager
      March 9, 2016

      Hi ,

      Please check with the different user account , refer to this KB article :-  https://helpx.adobe.com/x-productkb/global/create-local-administrator-account-windows.html

      Regards,

      Yatharth

      Y
      Community Manager
      YatharthSCommunity Manager
      Community Manager
      March 5, 2016

      Hi woodman2013,

      Please try these following steps :-

      1) Close Acrobat application and close all acrobat processes from task manager.

      2) Go to "Control Panel" -> "Programs" -> "Programs and Features" -> "Uninstall a program" and select "Adobe Acrobat DC".

      Click "Change" and select "Repair" from the following dialog.

      After product repair is done, restart the machine and then try printing to pdf again.

      Let me know if it works.

      Regards,

      Yatharth

        W
        woodman2013Author
        Participant
        March 7, 2016

        Thank you Yatharth-

        I don't have DC installed, only Acrobat XI Pro.  When I go to the 'uninstall or change program' and try to change or uninstall XI Pro, I receive an error message stating "Error applying transforms.  Verify that the specified transform paths are valid."

        Funny that I cannot even uninstall the program?

        Thanks,

        Cedar

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