Adobe Extract API is too expensive

[Alok Kumar 33]

I have a side project that allows users to do question-answering over their collection of pdfs. I'm using adove pdf APIs to extract the content of the pdf. I'm using adobe because it gives good structured output.
Today I opened the billing page on my aws and seen that i have a bill of $3,400. I have 3,000 registered users on my tool and they may have uploaded 20,000 pdfs combined. So even in that case $3,400 bill for 20,000 pdf processing is too much.
I seen the pricing of the service and it is somewhere around $1 per 100 pages. For other services adobe charge per 50 pages but for extract api it charges per 5 pages. Its not good. Adobe should lower their costs or charge as per 50 pages $0.05 just like their other APIs.

[Alok Kumar 33]

update: just check the analytics. So i have total 11,000 pdfs not 20,000

[Ricky33127493q4x0]

Hi, there! thank you for the inside!
I just want to confirm that the amount of $3,400 is for 11,000 pdfs (with a total of around 340,000 pages in that pdfs)? Since you stated that the pricing around $1 per 100 pages. Please correct me if I'm wrong, cause I've been looking around for the Adobe Extract API pricing. Thank you, Mr. Kumar!

[Ricky33127493q4x0]

insight*
pardon me!

[Raymond Camden]

You can find updated pricing info here: https://developer.adobe.com/document-services/pricing/main/

[Iggy33495332k5vj]

There is no pricing information at all on that site.

[Raymond Camden]

Right but it links to the form where you can reach out to sales.

[Ricky33127493q4x0]

But the problem is that no one responds for weeks. I've tried email as well.

[Raymond Camden]

We've had a bit of lag here, tell me your email address (email me at jedimaster@adobe.com if you want it private), and I'll flag it internally.

[vivekk90697162]

Hey @Raymond Camden I have contacted sales but did not get any response back. I dmed you. Can you please help us to get a response from sales?

[Raymond Camden]

I believe I just responded to your email. If not, let me know.

[Rakhshaan386102900nl0]

HI @Raymond Camden, I have also contacted sales but have not received any response yet. I am keen on using the API, could you please help me out?

[Tim van Heugten]

Turns out there is no plan for anything between the 12 x 500 = 6,000 (Free plan) and 50,000 (!) transactions per year. Basically excluding any startup / indie business. Absolutely bonkers as I'm very willing to pay for actual usage. Especially for an API service with no real support besides this forum this makes absolutely no sense at all. Just let me enter my billing details and get on it with it, please. Very disappointing, Adobe.

[Elishia]

We're working on adding more purchase options for lower volume needs soon. All the paid purchase channels include technical support provided by Adobe, and optional premium support with higher SLAs. 

[Tim van Heugten]

Feel free to reach out when that day arrives.

[Sharon34389238drbh]

Hey ,

what are the alterntive in the market?

[Raymond Camden]

Not to be a jerk, but you do realize if folks start sharing competitors here, we'll probably delete the messages. 😉

[Dennis35391462lfq5]

@Raymond Camden Any update?

[Raymond Camden]

To what in particular?

[Dennis35391462lfq5]

Ah sorry for being unclear.  I meant the 'pay-as-you-go' optionality/plan. 

I am loving the output of the extract PDF API. I'm working on an Edtech startup idea to democratize education for all and I'd need a "relatively big batch of PDF's to be parsed now", and then a smaller amount as we go. Right now I'd like to parse e.g. 30 to 100 big PDF files (ranging from 100 to 1000 pages, the larger ones I chunk them up in 350 pages since the API max is 400 pages).

I've also been trying to get in touch with sales.. I'd love to see if there's an affordable plan for me out there, or maybe a one-off payment to get me going for the next couple months

[Raymond Camden]

Ah gotcha, I do nothing with sales so can't help you there. 

[Yang35867707pd7u]

I wonder if there's any Pricing difference between SMB plan and Enterpise plan? Is Enterprise plan cheeper or not? Appreciate your help!@Raymond Camden

[Raymond Camden]

Sorry, I've got no say in the pricing area.