Adobe PDF API Service

[praveen390581230k97]

I have implemented a .NET console application to convert TIFF files to PDF, and it works fine for small files. However, when I try to process a 20MB TIFF file with 86 pages, I encounter an internal server error.

An internal server  error  has occurred .; requestid=87a54d86-4231-be46

[praveen390581230k97]

This is the code iam using

[Raymond Camden]

That should be within our limits. Could you share the file on this thread? If it is private, you could email it to me at jedimaster@adobe.com.

[praveen390581230k97]

I understand the request, but due to confidentiality concerns, I'm unable to share the file through this thread or via email. Additionally, I attempted to open the TIFF file manually in Adobe but encountered an error. However, I was able to view all 86 pages using Windows Photo Viewer. Is there any way I can troubleshoot and make the file open correctly in Adobe?

[Raymond Camden]

Keep in mind that some apps will 'correct' damaged files so they could be opened, Acrobat included. It's possible the TIFF is broken. Unfortunately I can't really help unless I can reproduce it.