Are developer accounts throttled?

[Geoff2591231094ab]

Hi,

Can you advise if developer accounts are throttled to allow only 2 PDF documents to be processed when using the export facility? I am finding that if I have 10 pdf files that I wish to export to an office format, only 2 will be undertaken and the third one will hang and timeout.

If this is the case and only with a full account would I be able to process all 10 documents as a batch, that is fine, I am just unable to see any documentation that explains this.

thanks

G.

[Raymond Camden]

They are not, and according to our Usage Limits docs (https://developer.adobe.com/document-services/docs/overview/pdf-services-api/dcserviceslicensing/#us...), you can do 25 calls per minute. All I can suggest is looking at your code and ensuring nothing there is blocking requests. 

[Geoff2591231094ab]

Hi Raymond,

thanks for this. It is interesting that whatever is going on, happens both with my code and also the SDK. The only reason I embarked on writing something without the SDK was because of this problem. Hence, I wondered if the endpoint was throttled.

thanks

G.

[Raymond Camden]

Not quite sure what you mean "with my code and also the SDK" - you mean your code *using* the SDK, right? When you say w/o the SDK, how were you performing your actions - the REST API?

[Geoff2591231094ab]

Hi,

I started out using your SDK. I experienced this issue with the SDK which then made me wonder if just calling the API directly would resolve the problem. I think then if what you are saying that no throttling is occurring the issue lies in the async/await area. I will try and see if I can resolve the problem, I am just surprised I have exactly the same issue when I use your SDK and also my code calling the API directly.

thanks for the counsel, appreciated.

G.

[Raymond Camden]

Just to be sure, are you using the new REST APIs that launched Monday? (Official announcement coming soon.)

[Geoff2591231094ab]

Hi,

No, haven't seen any details on new APIs. Just the existing ones that are documented. Is there anything you can tell me?

regards

G.

[Raymond Camden]

See here: https://developer.adobe.com/document-services/docs/apis/

I'll have a blog post on this soon. You can see demo code here: https://github.com/cfjedimaster/document-services-demos/tree/main/rest

[Geoff2591231094ab]

Hi Raymond,

This is quite a revision, a much simpler API. I presume there will be a new SDK for .NET coming along at some point. Are the existing API's being retired at some point?

thanks

G.

[Raymond Camden]

We released new SDKs on Monday that make use of this API. Functionality wise though you wouldn't notice a difference. 

[Geoff2591231094ab]

Hi Raymond, I am in the process of re-writing my work to use the new APIs. I wanted to test and I have generated a new AccessToken using the methods that worked under the old APIs. I am being returned an error_code 401013 OAuth token is not valid. Do I need to setup a new project in Adobe Console to use the new APIs or should the old project work? thanks. G.

[Geoff2591231094ab]

Hi Raymond, the above one was me. I am having trouble though with mediaType. Can't find what would be valid here. I have seen application/pdf suggested but that has resulted in a 415 error for me. Is there a reference what is valid anywhere you can point me to?

thanks G.

[Raymond Camden · Accepted solution]

That should work. Check out my sample here, does it help?

https://github.com/cfjedimaster/document-services-demos/blob/main/rest/test1.js

[Geoff2591231094ab]

Hi Raymond,

Thanks for the above.

I have the mediaType set to "mediaType" : "application/pdf"

This is the response.

Internal : Unexpected error Error during Web API HTTP Request
HTTP Status Code: 415
HTTP Response Content: {"reason":"HTTP 415 Unsupported Media Type Request id: giKNKxyZia????6OaZ0kRSUyUKIbdoDe.","message":"Application error"}

(I added the ? marts).

thanks

G.

[Raymond Camden]

Any chance you could share your code? My code is definitely working for me.

[Geoff2591231094ab]

HI Raymond,

I got it sorted, finger trouble my side :). Or as we say in the computer world, a PEBCAK issue. (Problem Exists Between Chair and Keyboard. Thanks for your help on this, I am hoping my integration between Blue Prism and your new API will be ready this week. regards. G.

[Dipak31221008m7ow]

Hello Geoof,

I am getting the same error. How did you resolve it? Any help or suggestion is appriciated.

Request and Response