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team22994962svrw
Participant
Nov 22, 2022 3:20 PM UTC
Question

[Embed API] Cannot move text comment when enableAnnotationAPIs is true.

If I enabled the enableAnnotationAPIs then add text comment into pdf file. When I move that text comment box, it will be disappear and got an error in console "Cannot read properties of undefined (reading 'color')"

 

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      24 replies

      Garrett28259082qfbf
      Inspiring
      Mar 5, 2023 3:10 AM UTC

      SAME problem here how is this not fixed? It is such an important feature and been months.

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        Ryan28651124a28a
        Participant
        Mar 8, 2023 9:42 AM UTC

        Yes, this needs to be looked at as a priority, it effectively means that the AnnotationAPI cannot be enabled at all at the moment.

        Can anyone from Adobe assist with this?

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        Garrett28259082qfbf
        Inspiring
        Mar 8, 2023 9:50 AM UTC
        You can actually enable the annotation apis you just have to modify your
        event handler to throw a window alert every time the user presses the text
        comment, and then call the annotation manager method that ends annotation
        mode.

        I have added something saying “this annotation type is currently not
        supported”

        It just stinks because people want to use it
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        Robert22788616336o
        Participating Frequently
        Jan 8, 2023 1:42 PM UTC

        Same problem here.  I move the added text box and it along with other annotations I've made disappear.  This is becoming a major problem for my client.  Please fix ASAP.

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        k.hc
        Participant
        Nov 24, 2022 12:25 PM UTC

        I have the same problem.

         

        1. enableAnnotationAPIs.
        2. add new FreeText(comment box).
        3. move(or change color) that FreeText.
        4. it will be disappear and got an error in console "Cannot read properties of undefined (reading 'color')"

         

        I found the same thing in adobe/pdf-embed-api-samples too.

         

        1. download source code

          1-1. git clone https://github.com/adobe/pdf-embed-api-samples.git

        2. open index.html 

          2-1. pdf-embed-api-samples/More Samples/PDF Annotations APIs/CRUD APIs/index.html

        3. Drag and Drop the "I added a text annotation!" comment or change the other color

        4. Disappear FreeText and got an error in console "Cannot read properties of undefined (reading 'color')"

         

        screenshot - 1: open index.html file

         

        screenshot - 2: when Drag and Drop comment box or change the other color

         

         

         

         

         

         

         

         

         

         

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          k.hc
          Participant
          Nov 25, 2022 2:20 AM UTC

          payload

          [{
"level":"error",
"message":"TypeError: Cannot read properties of undefined (reading 'color')\n    at FreeTextCommentView.initializeValues (https://documentservices.adobe.com/dc-comments-dropin/2.31.1_1.940.0/bootstrap.js:2:2417979)\n    at FreeTextCommentView.render (https://documentservices.adobe.com/dc-comments-dropin/2.31.1_1.940.0/bootstrap.js:2:2430391)\n    at Object.allowStateChanges (https://documentservices.adobe.com/dc-core/2.31.1/dc-mobx.js:16:53236)\n    at https://documentservices.adobe.com/dc-core/2.31.1/dc-mobx.js:1:10132\n    at Yt (https://documentservices.adobe.com/dc-core/2.31.1/dc-mobx.js:16:45501)\n    at e.track (https://documentservices.adobe.com/dc-core/2.31.1/dc-mobx.js:16:48113)\n    at FreeTextCommentView.l [as render] (https://documentservices.adobe.com/dc-core/2.31.1/dc-mobx.js:1:10063)\n    at gi (https://documentservices.adobe.com/dc-core/2.31.1/dc-core.js:2:71411)\n    at fi (https://documentservices.adobe.com/dc-core/2.31.1/dc-core.js:2:71206)\n    at uo (https://documentservices.adobe.com/dc-core/2.31.1/dc-core.js:2:107112) [object Object]",
"sessionId":"c6cacf76-6e70-4267-b22d-4d1c3213a38c",
"viewSDKAppVersion":"2.31.1_3.1.1-ef137c6f",
"tenantId":"http://localhost:8000",
"callingApp":"dc-view-sdk",
"externalUserId":"http://localhost:8000/xxxxx/xxxxx/xxx/xxxxx/xxx/xxxxxx",
"clientId":"1092f9eda48046cb93789d3346cc6b8b",
"client_timestamp":"2022-11-25T02:14:10.332Z",
"context":"ErrorBoundary",
"dropinId":"dc-comments",
"adb.event.context.AcrobatJS.isModernViewer":true
}]
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          Raymond Camden
          Community Manager
          Raymond CamdenCommunity Manager
          Community Manager
          Mar 8, 2023 3:17 PM UTC

          I'm having trouble replicating this. I built a CodePen here, https://codepen.io/cfjedimaster/pen/zYJEMem, where I've enabled the annotation APIs. I adda comment, move it or change the color, and it doesn't throw an error. Does your issue happen on my CodePen?

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