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Olivier5F8A
New Participant
March 9, 2021
Question

embeded PDF not working in Chrome on mobile phones

  • March 9, 2021
  • 1 reply
  • 1223 views

We have embeded a PDF file on our website through Adobe PDF Embed API.
On all desktop browser the PDF gets loaded and properly display.
On mobile it works on Safari and Firefox, Chrome surprisingly always shows an error after having loaded 100% of the document. Taping on "ok" doesn't get you any further... it seems that nothing is loaded...
And yes, I tried various mobiles phones with Chrome... it never worked!

Any ideas how to solve this issue?

 

    This topic has been closed for replies.

    1 reply

    S
    Adobe Employee
    Sumona Ghosh
    Adobe Employee
    March 11, 2021

    Could you share the link to the website so we can take a look?

    O
    Olivier5F8AAuthor
    New Participant
    March 11, 2021

    Can I share it privately? I don't want to publish our Staging URL.

    S
    Adobe Employee
    Sumona Ghosh
    Adobe Employee
    March 12, 2021

    Sure, you can send in a private message.

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