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Failed preview for large architectural document - Embed API

New Here ,
May 29, 2023 May 29, 2023

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I have a system that usd adobe embed api to display pdf files for a client. Most of the files work fine.
The attached file fails to render for some unknown reason:

testt45725273_0-1685357927483.png

 


I have tried to flatten (convert to embedded image) the file, it increased in size from 2.7 to 12 MB, that way it works in the viewer but its a big problem asking the client to convert all his files.
Any clues?

Thanks

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