• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers

Issue: losing all the accents when converting from PDF to Word using PDF services API

New Here ,
Aug 01, 2023 Aug 01, 2023

Copy link to clipboard


We are currently testing 'Adobe PDF Services API' with 'Power Automate' to convert PDF files (containing text in Italian) to Word, and the conversion is working correctly.
The issue is that for some PDF files, the text is converted properly, however all the words with accents are converted without accents (e.g., "nonché" becomes "nonche").
It seems like the converter fails to recognize that the text is in Italian, or that does't support words with accents of all kind.
We tried to use the Adobe Web Page converter, with the same PDF file and the problem still persist, however with third party converters, found online, the convertion works correctly.

It's this a know issue? Can you help us? What can we do?
Attached you can find one of the files we are talking about.

Thanks in advance

How to






Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
no replies

Have something to add?

Join the conversation