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Raymond Camden
Community Manager
Raymond CamdenCommunity Manager
Community Manager
Sep 26, 2024 12:59 PM UTC
Question

PDF Embed and Safari 18

Hey folks, as I've seen a bunch of messages on this I thought I'd post this. Currently, PDF Embed is not working with Safari 18 (both desktop and iOS). We are aware of the issue and are working to get it corrected as soon as possible. 

 

When it is corrected, I will post back to *this* thread.

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    12 replies

    Raymond Camden
    Community Manager
    Raymond CamdenCommunity ManagerAuthor
    Community Manager
    Nov 7, 2024 2:24 PM UTC

    The permament fix has been deployed.

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      Raymond Camden
      Community Manager
      Raymond CamdenCommunity ManagerAuthor
      Community Manager
      Oct 4, 2024 3:53 PM UTC

      The temporary fix is now live. This fix removes some accessibility features, but again, is temporary, and gets Embed running in iOS18 again.

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        Developer30347936rlnx
        Participant
        Oct 7, 2024 9:11 AM UTC

        Thank you, we have tested and communicated to customers.

         

        We'll be monitoring our communication channels on any issues after the fix and update this thread.
        Meanwhile wanted to understand how permanent fix on this issue is being planned?

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        Raymond Camden
        Community Manager
        Raymond CamdenCommunity ManagerAuthor
        Community Manager
        Oct 7, 2024 1:09 PM UTC

        Not quite sure what you are asking - if you are asking if we are working on it, yes, absolutely.

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        Raymond Camden
        Community Manager
        Raymond CamdenCommunity ManagerAuthor
        Community Manager
        Sep 27, 2024 6:50 PM UTC

        An update:

        There is an issue with accessibility support. Our *temporary* fix will be to disable that support until a proper fix can be shipped.

         

        The ETA for this initial fix is Monday.

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          Developer30347936rlnx
          Participant
          Oct 1, 2024 4:56 AM UTC

          @Raymond Camden any update on the initial fix promised on Monday, is it live?

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          Raymond Camden
          Community Manager
          Raymond CamdenCommunity ManagerAuthor
          Community Manager
          Oct 1, 2024 1:57 PM UTC

          Not yet no, the temporary fix caused another issue that we need to determine if we can ignore for now. Most likely we will NOT be able to push the temp fix and will need to wait. As soon as I know I'll post.

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