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Adobe Employee
October 28, 2021
Question

PDF Embed API Client ID does not work on domain

  • October 28, 2021
  • 1 reply
  • 3355 views

For our customer, when trying to use the PDF Embed API [https://www.adobe.io/apis/documentcloud/dcsdk/] it appears that the following URL is getting blocked on their internal network and impacting the PDF Viewer from passing the client API key --> https://documentcloud.adobe.com/view-sdk/main.js

 

Is there a workaround to preventing this URL from getting blocked for internal firewalls?

 

Furthermore, there are 4 URI patterns for https://documentcloud.adobe.com used in https://www.aemcomponents.dev/content/core-components-examples/library/page-authoring/pdf-viewer.html .

  1. https://documentcloud.adobe.com/dc-core/
  2. https://documentcloud.adobe.com/dc-rendition-provider/
  3. https://documentcloud.adobe.com/dcpreviewdropin/
  4. https://documentcloud.adobe.com/view-sdk/

 

Can these javascript libraries be moved to another domain?

    This topic has been closed for replies.

    1 reply

    Raymond Camden
    Community Manager
    Community Manager
    October 28, 2021

    The short answer is no. I'd see if they can whitelist these URLs for their firewall.

    Emad5FCEAuthor
    Adobe Employee
    November 2, 2021

    Hi Raymond, thanks for looking into this. The customer cannot whitelist these URLs for their firewall. Their networking team has blocked the domain documentcloud.adobe.com since it allows users to upload and backup documents (which is against their corporate policy). Is there a way to move the javascript contents on the URLs to another domain?

    Participant
    November 9, 2021

    We are aware that some orgs can't use the API due to the URL being blocked. We _absolutely_ care. For now though there is not a workaround unless you can whitelist the specific URLs.


    Is it possible to download adobe's js files to self host them on our own servers?