[PDF Embed API] Comments option is enabled although i disabled it

Forum|Forum|4 years ago
August 31, 2021
4 replies
3090 views

This happens only with large files(over 80mb)

my config:

const customFlags = {
    showToolbar: false,
    showCommentsPanel: false,
    downloadWithAnnotations: false,
    showToolsOnTextSelection: true,
    printWithAnnotations: false
};

This topic has been closed for replies.

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Garrett28259082qfbf

Inspiring

im having the same issue.

Setting showAnnotationTools:false solves it but it disables PDF annotations alltogether, I need a way to disable the comments sidebar.. There is no way for me to tell whether the PDF allows commenting or not, so when the config fails to apply due to PDF not allowing comments, it fails to disable the comments panel in the setconfig method looks like

Joel Geraci

Community Expert

I haven't been able to reproduce this issue. The file I'm using is 89MB.

A

Alon5FCDAuthor

Known Participant

Apparently, it does not relate to file size. I used an ebook file (sent it to isaac). https://drive.google.com/file/d/12Xp20xZKFIvS7SjeDS57lOTCwac_widN/view?usp=sharing

If you can't see it,please send me your email address or something.

Your app can't work with this pdf & I must know why.

Thank you

Joel Geraci

Community Expert

I've requested access to the file.

Raymond Camden

Community Manager

I did a test with a large PDF and used the option, showAnnotationTools:fase, and it worked fine. Can you try that?

G

Garrett28259082qfbf

Inspiring

@Raymond Camden im having the same issue.

Setting showAnnotationTools:false solves it but it disables PDF annotations alltogether, I need a way to disable the comments sidebar.. There is no way for me to tell whether the PDF allows commenting or not, so when the config fails to apply due to PDF not allowing comments, it fails to disable the comments panel in the setconfig method looks like

S