Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

When using Export PDF to DOCX API, code hangs on exportPdfOperation.Execute method

New Here ,
Oct 20, 2021 Oct 20, 2021

I'm writing an app for visually impared person (I'm using the .net SDK for a Windows Form) that needs to have a many PDF documents converted to docx.  The app iterates through a directory, find all files, and converts those that are PDFs.  I've been testing this with a max of 20 files. Most files are around 500 KB and, for testing purposes, I added a PDF document from a scanner, that is 2 MB (the biggest file of all).

 

These files all convert individually. However, when I ran my app, the API hangs after about 4 of the small files (sometimes even after 2).  I'm using a trial account, which I believe has 1000 documents. When I check how many I have used, it's always stuck at 19 docs....like doesn't matter how many times I run my test winform  apps, the APIs call don't make it to Adobe. I get no response, it just hangs.

 

Is there some throttle with trial account? Is there somewhere a log I can see what's going on? I also did some search for batch exports, but couldn't find anything. Any help would be appreciated.

315
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Oct 26, 2021 Oct 26, 2021
LATEST

I'm having the same issue. In my logs, my application hangs at the following step:

 

INFO Adobe.PDFServicesSDK.core.http.HttpClient.handleNetworkStream [0] - MESSAGE: File saved to a temporary destination path:C:\Users\me\AppData\Local\Temp\xne1qwie.du2.docx

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Resources