1920 Service Spooler failed to start on Acrobat Pro DC

[arleyl18846652]

I noticed this error on notifications window for Acrobat Pro DC:

Error 1920 Service Print Spooler (Spooler) failed to start. Verify that you have sufficient privileges to start system services.

I had not been able to print to Adobe PDF, but all other printers are working.

From online research I uninstalled Acrobat Pro DC to reinstall and see it that correct it, but towards the end of the install process, the same error came up and now the program won’t install. I retired installing as admin, same result.

I verified Print Spooler is running and it is and is set to Automatic. There are two dependencies -

HTTP Service

Remote Procedure Call (RPC)

     DCOM Server Process Launcher

     RPC Endpoint Mapper 

I don’t see HTTP Service in the Services window. Remote Procedure Call, DCOM Server Process Launcher, and RPC Endpoint Mapper are running and type is Automatic.   I stopped and started Print Spooler, restarted computer. Retried install process, but error remains.

I am running Windows 10. Can't get Adobe re-installed and fix error. Please advise.

Arley

[kglad · Accepted solution]

if you have no other acrobat and no other subscription programs, clean with both:

Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs

http://www.adobe.com/support/contact/cscleanertool.html

restart your computer (don't skip this)

follow these steps (updating for your os), Error 1920: "Service Print Spooler (Spooler) failed to start..." when installing Adobe Creative Suit...

or contact adobe support.  i you want that link, is your acrobat a subscription or a classic license?

[arleyl18846652]

The issue was resolved. User permission privilege issue. Thanks.

[kglad]

you're welcome..

[default5csgochkb6df]

Hi. I have the same problem and i don't know how to fix.
I can't install or uninstall and if i click on the acrobat icon nothing happens! I work in a big company and nobady is able to fix it. I have to open pdf with chrome... 
Thanks for your help

[Pedro36527734v4y7]

Follow these steps:
W+R > services.msc > enter > now search for Print Spooler, just tap "P" and select this service > right click > properties > leave the settings in Automatic and Start the service

[Pedro36527734v4y7]

restart the pc and try again