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_Kerryn_Humphreys_
Participating Frequently
April 7, 2008
Question

A4 default is the wrong size

  • April 7, 2008
  • 24 replies
  • 50223 views
When I print from Word to PDF the page settings are lost, I've tried all the various suggestions on the FAQ's on both Adobe and Microsoft as well as on this forum but no joy, the pages are over running. However, I have discovered that the default page size for A4 in Acrobat is different from everything else. Acrobat has it sized at 21.59 x 27.94 whilst everywhere else it's sized at 21 x 29.7. I have created a custom size (both page size and distiller settings) for the correct dimensions but it's still printing short and narrow. Any suggestions most welcome.
We're using Adobe Acrobat Standard Version 7.0.9, MS Office 2003 & windows XP Pro if that helps.
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    24 replies

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    Pixonian
    Participant
    September 21, 2011

    Although this is an old thread, I ran into exactly the same issue with Word 2010 and Distiller 10. All settings in Distiller, properties, Word page properties, print options pointed to Letter size paper, but when printed to PDF the page was coming out as A4. Other applications seemed to print correct Letter size.

    The solution that worked was to change the change Word properties. In Word 2010 the setting can be found under:

    File -> Options. Pick the Advanced item on the left pane, scroll down to Print section and uncheck the "Scale content for A4 or 8.5 x 11 paper sizes" option.

    Hope it helps.

      F
      FieryPantone
      Legend
      October 11, 2011

      That was exactly the information I needed for a colleague; using FrameMaker or LibreOffice, I hadn't hit this particular problem. Hapless colleague, obliged to work with Word 2010, was going hairless ... until he asked me, and a quick search turned up this post. Result: one happy (or at least happier) colleague.  Niels Grundtvig Nielsen

      D
      Doctor_Dead
      Participant
      May 4, 2010

      And here we go again, i got the same problem but now Microsoft Office 2007 has hidden this option. Does anyone know where it went?

      B
      Bill12
      Inspiring
      May 5, 2010

      Try going to the Windows button in WORD 2007 and selecting options at the bottom of the window. That is where all of the settings got moved in WORD 2007.

      K
      KevinSyd
      Participant
      January 20, 2009
      i had a problem in Excel 2003 printing or converting to PDF - Acrobat settings were set to A4, but the resulting PDF was not A4, it was shorter and wider (i don't think it was even Letter).

      Basically the output paper size was wrong.

      I disabled (uncheck) the "Allow A4/Letter paper resizing" option under Tools - Options - International

      When i printed the spreadsheet again it was OK :)
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      _Joost_Vandenberghe_
      Participant
      October 9, 2008
      Deselect in Word/Excel "Allow A4/letter paper resizing". In Office 2003 you will find this under Tools - Options - International.

      Joost
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      _Marc_Troy_
      Participant
      June 8, 2008
      Hi mrwul,

      Hm... I also defined A4 as the default papersize in Arcobat (at Preferences/New Document) and did load up the native scanner UI first, and selected A4 there.

      I got no other suggestions, sorry. I think Adobe got a serious bug there which happens to be fixable at my machine/setup.

      best,
      Marc
      A
      adwul
      Participant
      June 8, 2008
      Bad luck, this does not help with the 9950F. Have changed everything into 31 and it looks exactly like shown in the png-file, with '00' in the one but last in line 0030.

      The 'blanc' paperformat still remains A4Letter (even after rebooting the pc)

      :-((

      any other suggestions ??

      brgds
      ==
      A
      adwul
      Participant
      June 8, 2008
      Hello Marc,

      t h a n k you sooo much!!

      Really great.

      brgds
      ==
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      _Marc_Troy_
      Participant
      June 4, 2008
      Jody,

      All missing papersizes can be activated/restored by tweaking the registry:

      Goto: HKEY_CURRENT_USER
      Software\Adobe\Adobe Acrobat\8.0\Scan\cScannerValues

      Key: "s{SCANNER NAME}PaperSize"

      {SCANNER NAME} is your Scanner name. In my case - "sCanoScan LiDE 90PaperSize".

      Here you need to edit the REG_BINARY and change all "30"to "31" - this will unlock all papersizes. Note: You don't need to add a new key, only edit the existing one.

      Once you're done, restart Acrobat and you can select your papersize of choice.

      "A4" itself is bugged and will show up as an empty selection. But it will work fine!

      Screenshot: http://i30.tinypic.com/2qt8veu.png

      best,
      Marc
      _
      _jody_meadwell_
      Participant
      April 14, 2008
      Kerryn - I don't have a solution, but it may be nice to know someone has the same problem! I am using Adobe Acrobat Professional v 8.1.2, Windows Vista, Office 2003. I can print the "real" A4 size from all the applications I've tried, except from my scanner...a Canon MF5700. To create a PDF from the scanner, I am choosing File > Create PDF > From Scanner > Scanner Options > Paper Size = A4LETTER (there is not an A4 option).

      In fact, I only have eight options for paper size, and the funny thing is that when I was using v 7.0.9 on the same PC I had 25+ paper size options when using this exact work flow (including the "real" A4 which worked perfectly fine before I "upgraded")!

      I even tried adding a custom paper size, but it doesn't appear in the above-noted Paper Size drop-down.
      S
      SimonATS
      Legend
      April 10, 2008
      try this, open the word document. Go to file>print and change the printer to the adobe pdf printer. Then close the print dialog box.
      Check the Word document formatting, do you see the same 'letter' layout in the word document now?
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