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ABS PDF Driver v400 issues

New Here ,
Oct 16, 2017 Oct 16, 2017

I recently installed Adobe Acrobat 2017 (Not DC). I previously had another version of Adobe that allowed me to print a document created in Microsoft 2016 (Word, PowerPoint, Excel) to PDF. When I try to print documents now I select "ABS PDF Driver v400" from the drop-down menu and I receive the following Activation Error "Printer not activated, error code -30". I have chatted with technical support and they are sending me to the manufacturer of the printer, the manufacturer of the printer is saying it is an error with the drivers that need to be downloaded from Adobe and Adobe is saying they don't have drivers that need to be downloaded. Has anyone else experienced this issue and how have you resolved it?

When I try to print documents now I select "ABS PDF Driver v400" from the drop-down menu and I receive the following Activation Error "Printer not activated, error code -30". I have chatted with technical support and they are sending me to the manufacturer of the printer, the manufacturer of the printer is saying it is an error with the drivers that need to be downloaded from Adobe and Adobe is saying they don't have drivers that need to be downloaded. Has anyone else experienced this issue and how have you resolved it?

I have chatted with technical support and they are sending me to the manufacturer of the printer, the manufacturer of the printer is saying it is an error with the drivers that need to be downloaded from Adobe and Adobe is saying they don't have drivers that need to be downloaded. Has anyone else experienced this issue and how have you resolved it?

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Print and prepress
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LEGEND ,
Oct 16, 2017 Oct 16, 2017

ABS PDF Driver V400 is not made by Adobe and is nothing to do with Acrobat. Acrobat installs a driver called Adobe PDF. If you want to use this different driver, find who makes it and contact them instead.

So, use "Adobe PDF". If it isn't there, what product is your Acrobat 2017 - Acrobat Pro, Acrobat Standard or Acrobat Reader?

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New Here ,
Oct 16, 2017 Oct 16, 2017

How do I use the "Adobe Acrobat" driver installed by Adobe?

It is Adobe Acrobat Pro 2017

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LEGEND ,
Oct 16, 2017 Oct 16, 2017
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It's not the "Adobe Acrobat" driver, it's the "Adobe PDF" driver. It should appear in your driver list like all the other printer drivers.

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