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elitespooner
elitespooner
Known Participant
March 31, 2019
Answered

Acrobat and UAC (windows)

  • March 31, 2019
  • 5 replies
  • 9362 views

Good morning, I purchased Adobe Acrobat Pro and am using Win 10.

A couple things, when I try to repair Acrobat it looks for an installation file, cannot locate it and then fails to repair.

Next, I tried to have Adobe open and avoid the UAC window popping up everytime I want to use the program, now it opens randomly, not sure how that can occur?

Thanks,

This topic has been closed for replies.
Correct answer kglad

right click>click 'run as administrator'.

5 replies

elitespooner
elitespoonerAuthor
Known Participant
April 7, 2019

You lost me there ... ??

Is there some Yellow Jacket software revolts happening

elitespooner
elitespoonerAuthor
Known Participant
April 4, 2019

looking to complete a clean install, a cleaner for the older version and an installation file.

Ive obtained a new serial key as I understand the servers are no longer supported, now what do i do with the new serial key? looking for the installation files pleas.e

kglad
Community Expert
kgladCommunity Expert
Community Expert
April 4, 2019

you need to download the installation file that matches your new serial number.

but because you're using an incompatible (with acrobat 8) os, you can expect problems

elitespooner
elitespoonerAuthor
Known Participant
April 4, 2019

In understand and have been using the compatability mode, which has been fine.

As i said, I was making an adjustment so I could have the program run rather than windows pop up (UAC) and then things got buggered. Your right about the installation, just dont know where to obtain the installation file and a cleaner to ensure everything is addressed for a clean install.

thx

elitespooner
elitespoonerAuthor
Known Participant
April 4, 2019

that didnt work, the Adobe program is continuing to open randomly.

elitespooner
elitespoonerAuthor
Known Participant
April 6, 2019

Finally got the app or program uninstalled, no thanks to Adobe.

Had to install Revo Uninstaller and a IOuninstaller to "clean" the previous install, NOW they cannot even support with a proper installer for the re-install.

Nice way to treat people who paid for the product !!!!!!!!

kglad
Community Expert
kgladCommunity Expert
Community Expert
April 7, 2019

come back in 2wks.  you’ll have company.

elitespooner
elitespoonerAuthor
Known Participant
March 31, 2019

ok

kglad
Community Expert
kgladCommunity ExpertCorrect answer
Community Expert
March 31, 2019

right click>click 'run as administrator'.

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