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Acrobat automatically closes after launch/Acrobat Crash on Windows

Adobe Employee ,
Apr 19, 2021 Apr 19, 2021

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Acrobat automatically closes after launch/Acrobat Crash on Windows.

 

If you are experiencing a crash issue with Acrobat during launch, please try the below-mentioned solution:

 

  • Update the Creative Cloud Desktop app to the latest version 5.4.1.534 and ensure it starts running.
    • Check the following helpx to know more about how to update the Creative Cloud Desktop app. 1, 2
  • Create feature lockdown key:
    HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Policies\Adobe\Adobe Acrobat\DC\FeatureLockDown
    bDisableFrequentSignInWorkflow REG_DWORD 0

 

Or

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Crash or freeze

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