Copy link to clipboard
Copied
Hi i get "erorr 16" when i try to open, for the first time, Acrobat DC at the end of its installation. Ho can i solve this problem?
Copy link to clipboard
Copied
Copy link to clipboard
Copied
Copy link to clipboard
Copied
Hello.
I get the same error when opening Acrobat DC, but the solution did not work for me.
I also tried reinstalling the software, but to no avail.
I am on a MacBook Pro with MacOs Mojave 10.14.2.
Someone can help?
Copy link to clipboard
Copied
UPDATE: The issue is affecting also Dimension CC, but not Indesign and Photoshop.
UPDATE2:
Found a solution:
I changed the permissions to the folder HD/Library/Application Support/Adobe and all its content to:
system -> read and write
wheel -> read and write
everyone -> read and write.
Hope this helps others too.
Copy link to clipboard
Copied
What library? I have no library directory on my HD.
Copy link to clipboard
Copied
Moving to Installing, Updating, & Subscribing to Acrobat​
Find more inspiration, events, and resources on the new Adobe Community
Explore Now