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Anonymous
March 8, 2017
Question

Acrobat & Digital Signatures from Bluebeam Revu 2016 -

  • March 8, 2017
  • 1 reply
  • 2699 views

I have a user that uses Bluebeam Revu 2016 to digitally sign documents. He then passes these documents onto a coworker who uses Adobe DC, not the reader, however the digital signatures are sometimes there and sometimes not there when she opens the document in Adobe DC.

I have verified that they were sent with signatures, but for some reason her (coworker) computer does not display the signature anda warning appears in her Acrobat saying there is a problem with the signatures.

Has anyone experienced this? I am thinking somehow that Bluebeam is not supported fully with Revu.

They are both running Windows 7 Dell machines.

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1 reply

Karl Heinz Kremer
Community Expert
Karl Heinz KremerCommunity Expert
Community Expert
March 8, 2017

You may want to get in touch with Bluebeam to see if they know about potential problems with signatures. If Acrobat is reporting a problem, I would believe that there is a problem.

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