Skip to main content
monkt
monkt
Participant
April 15, 2020
Question

Acrobat Pro: choppy scrolling

  • April 15, 2020
  • 1 reply
  • 396 views

I have the same document open in Acrobat Pro and Acrobat Reader.

 

The Acrobat Pro file scrolls extremely choppily - but the Acrobat Reader has perfect smooth scrolling.

 

I have enabled Page Display -> Enable Scrolling on each program. I've also set the accessibility settings to enable this on program start. I've also tried disabling Enchanced Security.

 

What can I do to fix this?

This topic has been closed for replies.

1 reply

ls_rbls
Community Expert
ls_rblsCommunity Expert
Community Expert
April 17, 2020

Compare the Preferences settings in both Reader and Acrobat, amd mirror in Acrobat the  exact same configuration settings that you have in Reader.

 

Also, be aware, that if this doesn't work, Adobe Acrobat has more features than Reader. You may want to disable all Accessibility settings, for example, and disable 2D hardware acceleration on startup.

 

Additionally, If you are using Adobe Acrobat with other Adobe products via thr CC Desktop App, disable the CC Desktop App.

 

See how Acrobat behaves without the CC app running in the bachground.

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices