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Acrobat Reader DC long file path

New Here ,
Aug 11, 2020

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As an organization, we are using Windows 10 with the "LongPathsEnabled" registry entry set to 1, as posted here: Enable Long Paths in Windows 10, Version 1607, and Later 

This has helped us with moving long pathed files and opening them in Microsoft Office programs.

 

However, Adobe Acrobat DC (and Acrobat Reader DC) still cannot open files with paths longer than 255 characters. We have tested this in multiple scenarios and have found that Acrobat has this problem with any long file path. The file simply won't open or opens a blank document. If you copy the document to a short path, it opens flawlessly.

 

I have found several similar threads here , here and here . All mention it's a file path limitation of Windows. That is simply no longer the case. As seen in the top link, Windows 10 now supports file paths up to 32,767 characters. 

 

As linked in this thread here , user avn1 has correctly deduced that Adobe has not updated Acrobat to recognize the new MAX_PATH restrictions. That thread has several more responses but none from Adobe employees.

 

Could you please advise when Adobe plans to add long file path functionality to Acrobat products? Or at least acknowledge that you are working on it, please?

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Crash or freeze, Edit and convert PDFs

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Acrobat Reader DC long file path

New Here ,
Aug 11, 2020

Copy link to clipboard

Copied

As an organization, we are using Windows 10 with the "LongPathsEnabled" registry entry set to 1, as posted here: Enable Long Paths in Windows 10, Version 1607, and Later 

This has helped us with moving long pathed files and opening them in Microsoft Office programs.

 

However, Adobe Acrobat DC (and Acrobat Reader DC) still cannot open files with paths longer than 255 characters. We have tested this in multiple scenarios and have found that Acrobat has this problem with any long file path. The file simply won't open or opens a blank document. If you copy the document to a short path, it opens flawlessly.

 

I have found several similar threads here , here and here . All mention it's a file path limitation of Windows. That is simply no longer the case. As seen in the top link, Windows 10 now supports file paths up to 32,767 characters. 

 

As linked in this thread here , user avn1 has correctly deduced that Adobe has not updated Acrobat to recognize the new MAX_PATH restrictions. That thread has several more responses but none from Adobe employees.

 

Could you please advise when Adobe plans to add long file path functionality to Acrobat products? Or at least acknowledge that you are working on it, please?

TOPICS
Crash or freeze, Edit and convert PDFs

Views

274

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Aug 11, 2020 0

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