Acrobat X Pro - Windows 7 - Missing context menu

New Here ,
Feb 01, 2011

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Hi, so I just installed Adobe Acrobat X Pro on a Windows 7 computer and noticed how the context menu "right click" for "Combine PDF files" are missing. Open with Adobe Acrobat X however is there, but when selecting two or more PDF files, this option isn't there anymore. It was before installing Acrobat X from Acrobat 9.3.

I tried regsvr32 for ContextMenu.dll as well as the ContextMenu64.dll, since this is a 64bit Windows 7 computer. I also tried removing the entry from registry. When I ran the regsvr32 again, the registry entry came back. So the registering of the dll seems to be working.

The only thing I haven't tried yet is to restart the computer. Would that be necessary? Or is this option removed from Acrobat X?

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Adobe Employee ,
Feb 07, 2011

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Hi Randy,

This option has not been removed from Acrobat X.

On a lab machine (Windows 7 Ultimate - 64-bit), I placed two PDF files on my desktop.  Selected both files, right-clicked and the option "Combine supported files in Acrobat..." was available to me.

If you haven't restarted after installation, that could be the problem.

Please reply to this post if you are still experiencing this issue!

Thank you,

David

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Community Beginner ,
Feb 09, 2011

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Same issue here. Win 7x64 Ultimate. Noticed it when upgrading yesterday from 10.0 to to 10.0.1. Have rebooted several times.

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New Here ,
Feb 09, 2011

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I have the same behaviour after the update from 10.0.0 to 10.0.1 on Win 7x64 Pro.

All Acrobat related right click context menu items have disappeared except for 'Open with Adobe Acrobat X'.

(System has been rebooted.)

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Adobe Employee ,
Feb 10, 2011

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do the following to see if you get them back

register the Contextmenu64.dll (if on a 64bit system)

located in C:\Program Files (x86)\Adobe\Acrobat 10.0\Acrobat Elements

Open a command prompt as an administrator

type:

cd C:\Program Files (x86)\Adobe\Acrobat 10.0\Acrobat Elements

hit return

type:

regsvr32 Contextmenu64.dll

hit return

check if these context menu's have returned for supported files.

I had the same issue and this worked for me.

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New Here ,
Feb 10, 2011

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This got the context menus back on my setup.

Thanks very much.

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New Here ,
Feb 11, 2011

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I concur - this worked for me as well!

Thanks!

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New Here ,
Feb 11, 2011

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SimonATS:

After posting a request for guidance on opening a command prompt (to implement your solution), I found it.  And your solution worked.  Thank you!

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Adobe Employee ,
Feb 12, 2011

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For anyone else who has pronlems doing this:

1: click the Windows start button (the big buel globe with the windows logo)

2: Click 'All programs'

3: scrol to 'Accesories and click it

4: right-click on the 'Command Prompt'

5: A context menu will open, select 'Run as Administrator'

6: Click yes on the user Account control window that pops up

7: The command prompt window is now open and active

8 type

regsvr32 "C:\Program Files (x86)\Adobe\Acrobat 10.0\Acrobat Elements\Contextmenu64.dll"

and press return.

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New Here ,
Feb 12, 2011

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Thank you for 'indulging' the dummies of the world with this very useful supplement to you already-useful solution.

Have a good weekend,

Richard

Richard Winters II

10701 Creek Stone Ct.

Centerville, OH 45458-4741

937.350.5560 (home)

937.545.6300 (cell)

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New Here ,
Feb 19, 2011

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worked for me!

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luckjjl LATEST
New Here ,
Jun 10, 2011

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Thank you so much!  I had ran repair on the install several times with a reboot and no luck until I found these in

structions.  I really appreciate the help... now back to combining files!

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New Here ,
Apr 20, 2011

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Is anyone else missing the ability to print from the right click menu?  I used to be able to right-click on a PDF and select print, but I

am no longer able to do so. Print is gone.


Thanks!

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