Acrobat X Std - Crop margin options grayed out

Hello, woodp et al.      

     I am having the same problem with the same program.  It happens whenever I try to crop, regardless of--

          (a)     Whether I am cropping a newly created PDF, a PDF created some time ago with Acrobat X Std, or a PDF created with Acrobat 5.0 (as shown in the screen shot); and

          (b)     Whether I get to "Set Page Boxes" by double-clicking on the image directly after clicking the crop tool button (as shown in the screen shot) or by first doing the click-and-drag dance to crop the image to approximately the size I want. 

This is a big productivity issue: 

• I scan and save a lot of documents, very few of which are larger than 8.5 x 11 inches.
• I am yet to find a way to configure the paper-size preset, which toggles between "Automatic" (i.e., 8.5 x 14 inches) and Nothing (both with the Width and Height greyed out).
• To crop the bottom of a single page by 2.88 inches to get it to 11 inches with click-and-drag cropping (to include displaying the ruler, which must be done each and every time I start Acrobat) takes dozens of seconds, while using the crop margin feature (judging from my experience in Acrobat 5.0, where the key sequence is Shift/Ctrl/t ==> Alt/b ==> 2.88 ==> [Enter] ==> [Enter]) would take just seconds.  

     As I understand the history, since you first reported this problem 14 posts and nearly ten months ago, other users have reported the same problem, and Adobe has issued several updates--yet the bug remains.  Does no one from Adobe monitor this forum?

     Adobe premeditates its products' obsolescence by making backward compatibility an unattainable daydream, thus conscripting buyers of its newer products to proliferate no-longer-fully portable documents produced with the newer versions, which by their growing predominance force its original customers to continually buy ever-more expensive, memory-intensive, and clunky products (Do any other dinosaurs survive out there who might remember, for instance, how quickly one could insert form fields on the fly in 5.0?).  The least Adobe could do is make even a head fake toward caring whether its marketing strategy also robs customers of productivity--because time really is the one asset one can never recoup.  Because it apparently will not, I remain

RFTorqued. 

Acrobat 10 works a bit differently.  First you have to add the CROP icon to your toolbar.  Click on the Gear looking icon "Custom Quick Tools".  Select TOOLS - PAGES - CROP.  Add it to the left by either double clicking on it or selecting the left arrow.   Now open the pdf document you want to crop.  Click on the CROP icon on the toolbar.  Click on the image at the upper left part you want to crop. Drag the blue screen over the image you want to keep. When you let go of the mouse, you can make any minor adjustments.  Then double click on the image. (You can not make changes here-as in previous Acrobat versions)  Click OK.  Save the image that is now cropped.   (I then save the image as a png).

I'm having the same problem. This was not an issue on the Acrobat X Pro version that I trialed, but it is on the Standard version. Does anyone know if Adobe has limited this feature to the Pro? (If so, it's another outrageous example of functionality removed between Acrobat 9 and X Standard).

Bump. This one is still frustrating me.

Did the file some how get converted to a PDF/A. If so, you need to get out of that mode to edit the document in any way. I suspect that OCR is also greyed out.

Does it happen on all documents, or just the documents from that scanner. If later, can you post a sample document for us to see.