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Participant
March 5, 2014
Question

Acrobat XI Pro upgrade requests serial number

  • March 5, 2014
  • 2 replies
  • 20367 views

Acrobat XI Pro upgrade requests serial number

Of course, I don't have the serial number. 

How do I get it from my Acrobat X version

Architecture: i386

Build: 10.1.9.22

AGM: 4.21.28

CoolType: 5.8.124

JP2K: 2.0.0.32118

ADM: 10.01x22

HELP!

This topic has been closed for replies.

2 replies

Community Manager
March 6, 2014

Hi,

Welcome to Adobe Forums..!!

Kindly check this link to find the serial number for your Acrobat X :-

http://helpx.adobe.com/x-productkb/global/find-serial-number.html

In case , yu are still unable to find your serial number and you have a valid Proof of Purchase , you can follow this link to do a chat with an Adobe Representative:-

http://www.adobe.com/support/download-install/supportinfo/

Let us know , if it helps.

Thanks

Tanvi

Participant
March 6, 2014

I have my X number from adobe

The installation says it's the wrong numbe

Sent from Mailbox for iPhone

On Thu, Mar 6, 2014 at 11:26 AM, tanvibhalla <forums_noreply@adobe.com

Community Manager
March 6, 2014

Hi,

In case you have your serial number ,Kindly  follow this link to do a chat with an Adobe Representative:-

http://www.adobe.com/support/download-install/supportinfo/

Let us know  if it helps.

Thanks

Tanvi

Jeffrey_A_Wright
Community Manager
Community Manager
March 5, 2014

Moving this discussion to the Acrobat Installation & Update issues forum.

Houstonrealtor for information on how to locate your Acrobat 10 serial number please see Find your serial number quickly - http://helpx.adobe.com/x-productkb/global/find-serial-number.html.