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Hello,
I would like to download a version of Adobe Actrobat 7 that works around the activation issue I have. Of course I have a valid license of the product, but the installation from the DVD will not work due to the activation servers that aren't available anymore.
Could you point me in the right direction?
Kind regards,
Hans
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Adobe removed old links from public view https://theblog.adobe.com/changes-to-creative-cloud-download-availability
-also read https://prodesigntools.com/adobe-limits-software-downloads.html
IMPORTANT NOTE:
The process below WILL NOT WORK if you have a (CS6 or earlier) serial number for an education or volume version, since the only downloads now available are the retail installers, which DO NOT work with an education or volume serial number
Start by reading reply #10 https://forums.adobe.com/thread/2620448
-Also read https://helpx.adobe.com/in/download-install/kb/downloaded-older-app.html
-And https://helpx.adobe.com/x-productkb/global/find-downloaded-file-app.html
-OR... Go to https://www.adobe.com/about-adobe/contact.html
-click on the Chat bot on the bottom right hand corner of the first screen
--the chat bot is the circle with a funny looking box with 3 dots inside
-click on Downloading or Installing, then type Agent
Do NOT let the support agent tell you to come to the forums for help... no user in a public forum has access to Adobe's internal links, you MUST obtain the program and update links from Adobe support
AND when you finally do have a download link, be sure to copy every file you download to an external drive (or 2 or 3) so you never have to hunt for download links if they are moved again... also make a text file containing ALL of your serial numbers and copy that file as well
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Thanks for your reply, I've contacted support through the chat functionality but even after more pressing for a download link they have told me over and over to reach out to a reseller of them to obtain the software.
I've also shaed the link to this forum post and your helpful response, but to no avail...
I did however receive a private message from another Adobe employee, who's instructed me to contact yet another support department (via mail). I'm hoping they will point me in the right direction.
Keep you posted
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Be sure to check that whoever contacted you has the "STAFF" symbol under their icon. Anyone else (like me) is NOT an Adobe employee. There are a lot of scammers out there pretending to be from Adobe and trying to get private information, or gain access to your computer, so be careful!
People with ACP/MVP tags can also be trusted, as they are known experts on these forums, but they do not work for Adobe directly and don't have access to your account details.
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Yes, check that "other support department" has an @adobe.com email. My guess is that it is not, and they are trying to scam you. If you get a private message pretending to be Adobe, please let us know their Adobe ID so we can report them.
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Moving this discussion to the Installing, Updating, & Subscribing to Acrobat forum.
I am sorry, Hans, but Acrobat 7 is no longer available. The files were made available for several years after the activation server was shut down. If you have Creative Suite 2, or Acrobat 7, registered under your account, then please contact our support team directly at Contact Customer Care to see if there are any possible options available to you.
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