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Laika2011
Laika2011
Participant
May 1, 2018
Answered

Adobe Acrobat 9 Pro upgrade to X Pro

  • May 1, 2018
  • 1 reply
  • 3854 views

I have Adobe Acrobat 9 Pro,i want upgrade to X Pro . But i can't choose Acrobat 9 to enter the serial number of Acrobat 9.

What do i wrong?

The Acobat 9 is parts of CS 4. X is "stand alone".

    This topic has been closed for replies.
    Correct answer AnandSri

    Hello Laika,

    Sorry for the delayed response and inconvenience caused. As per the description above, you are not able to upgrade the Acrobat 9 to Acrobat 10, is that correct?

    Acrobat 9 and Acrobat 10 are already declared as an end of support and end of life product, and they are also not available for sale. For detailed information, please refer to Adobe article End of support for Acrobat X and Reader X

    The recommendation will be placing a new order for the latest version of Acrobat Pro DC, you can refer to the following Adobe article for plan and pricing Plans and pricing | Adobe Acrobat DC

    You can also contact the Adobe support team for detailed information about plan and pricing and to place a new order Contact Customer Care

    Feel free to update this discussion for any further assistance.

    Regards,

    Anand Sri.

    1 reply

    Laika2011
    Laika2011Author
    Participant
    May 1, 2018

    I can only choose Adobe Acrobat 7 Standard to enter the serial number. I don't have Acrobat 7.

    AnandSri
    Community Manager
    AnandSriCommunity ManagerCorrect answer
    Community Manager
    May 27, 2018

    Hello Laika,

    Sorry for the delayed response and inconvenience caused. As per the description above, you are not able to upgrade the Acrobat 9 to Acrobat 10, is that correct?

    Acrobat 9 and Acrobat 10 are already declared as an end of support and end of life product, and they are also not available for sale. For detailed information, please refer to Adobe article End of support for Acrobat X and Reader X

    The recommendation will be placing a new order for the latest version of Acrobat Pro DC, you can refer to the following Adobe article for plan and pricing Plans and pricing | Adobe Acrobat DC

    You can also contact the Adobe support team for detailed information about plan and pricing and to place a new order Contact Customer Care

    Feel free to update this discussion for any further assistance.

    Regards,

    Anand Sri.

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