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November 23, 2020
Question

Adobe Acrobat Pro DC crashes ERP system microsoft dynamics AX 2009

  • November 23, 2020
  • 0 replies
  • 279 views

After latest automatic update my ERP system, Microsoft AX 2009, crashes everytime I open upp a linked PDF-file using Adobe Pro DC. Prior latest update it worked perfectly.

 

I have tried following:

* I have tried to re-install without success. ERP system keeps crashing when opening PDF-linked files.

* Uninstall Adobe Pro and install regular adobe reader. No crashes but the loading time to open each PDF-file linked to out ERP system is around 25 sec.

* I unistalled all Adobe readers and installed a pdf readaer from Foxit reader, which works perfectly.

 

Is it possible to find an older installation file so I can go back to how it was prior to 2020-11-03? If yes is it possible then possible to disable future automatic updates? I would really want to fix this ASAP since I am subscribing for Adobe Acrobat Pro.

 

BR,

André

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