Adobe Acrobat Pro DC Crashing with High Sierra

Forum|Forum|8 years ago
September 29, 2017
32 replies
37216 views

Ever since updating to macOS High Sierra, Adobe Acrobat Pro DC has been frequently crashing (application immediately closes and any unsaved files are not saved).

This crash frequently happens when trying to save a file and always happens when trying to save a document comparision file. The crash has also occurred under a variety of other conditions that I can't always replicate.

Any suggestions would be very helpful as these crashes are wreaking havoc with my workflow!

General troubleshooting

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R

rafam54232737

Participant

I can't even get Adobe Acrobat to start with High Sierra. Crashes every time.

S

stevel77749318

Participant

I'm having the same issue. Ever since updating to High Sierra, Adobe stopped working. When I try to launch Adobe or open a PDF file, I get a spinning color wheel that won't go away unless I force quit Adobe. Adobe opens as do the PDF's but become almost instantly unresponsive. I tried uninstalling Adobe and reinstalling, but that did not resolve this issue. I'm running MacOS High Sierra 10.13.1. And Adobe version 18.009.20044. Help?