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Adobe PDF not showing up as a printer

New Here ,
Sep 06, 2017 Sep 06, 2017

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I'm trying to get my documents to print to an Adobe PDF instead of the Microsoft one, but the Adobe printer isn't showing up under Devices and Printers in the Control Panel, so I'm unable to configure it.

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General troubleshooting , Print and prepress

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correct answers 1 Correct answer

Adobe Employee , Sep 06, 2017 Sep 06, 2017

Hi Emily b,

As I understand, you want to add the PDF printer, Is that correct?

If you have Acrobat DC installed on your computer, then please follow the below-mentioned steps to add Adobe PDF Printer.

As the Adobe PDF does not include the Adobe PDF printer, as it comes with Acrobat DC, please check, if the Acrobat DC is installed on the computer.

Manually install the PDF Printer

  • Click Start >  Control Panel > Devices and Printers
  • Select Add a printer
  • Select Add a local printer
  • Check Use an existing port
...

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Adobe Employee ,
Sep 06, 2017 Sep 06, 2017

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Hi Emily b,

As I understand, you want to add the PDF printer, Is that correct?

If you have Acrobat DC installed on your computer, then please follow the below-mentioned steps to add Adobe PDF Printer.

As the Adobe PDF does not include the Adobe PDF printer, as it comes with Acrobat DC, please check, if the Acrobat DC is installed on the computer.

Manually install the PDF Printer

  • Click Start >  Control Panel > Devices and Printers
  • Select Add a printer
  • Select Add a local printer
  • Check Use an existing port and select Documents\*.pdf (Adobe PDF) from the drop down.  Click Next
  • Click the Have Disk… button
  • Click the Browse… button
  • Navigate to C:\Program Files (x86)\Adobe\Acrobat 10.0 or 11 or DC\Acrobat\Xtras\AdobePDF
  • Select AdobePDF.inf from the list, then click the OK button
  • You will see many Adobe PDF Converters in the list, however, count six down from the top and click Next (you may need to try this numerous times to find the correct Converter from the list that works with your version of Windows)
  • Name your printer, e.g. Adobe PDF
  • Follow the rest of the prompts and your PDF printer should now be installed correctly

If you are later prompted for the ADPDF9.PPD file, it can be found in the C:\Program Files\Adobe\Acrobat 10.0\Acrobat\Xtras\AdobePDF\<OS version> folders.

Let us know how it goes.

Regards,

Anand Sri.

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New Here ,
Dec 17, 2017 Dec 17, 2017

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Just install Adobe Reader 9. And look ....your pblm is solved.

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LEGEND ,
Dec 18, 2017 Dec 18, 2017

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What is this nonsense? Reader 9 is many years old, out of support, has problems on current systems AND has no PDF printer !!

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