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chinarabbit
Participating Frequently
April 20, 2013
Question

Adobe XI's Distiller Crashes on Launch Every Time

  • April 20, 2013
  • 2 replies
  • 33703 views

So, I have just downloaded the New Acrobat XI, which I only need for Distiller anyway and have no other use for at all

When i launch Distiller it pops up, then its gone

I Uninstalled all of my Fonts but the System Fonts

I went to Safe Mode and Deleted all of the System Fonts I could, then I Overwrote the existing ones with a Fresh Set of System Fonts.

Still same problem

Tried Uninstalling & Reinstalling, to No Avail

Illustrator works Fine, Photoshop works Fine, InDesign Works Fine, Acrobat XI Works Fine

No program on my system has even the slightest bit of Font problem..

My Font Manager has said my Fonts are all Green

I Uninstalled XI and Installed Acrobat 9 Pro, and Distiller Worked perfectly

I think it has to do with one of the following:

  • When installing Acrobat 9 Pro, you get alot of otions for "Installing support for Simplified Chinese Languages", which I use.. and have installed on my system , like GB18030.. XI doesnt give any of those options
  • When the Distiller from XI launches, it goes into spastic mode and does all sorts of tests before it launches... the Distiller from 9 doesnt do that, and it just launches...
  • As it flashes on at start up, I've hit ctrl+L and found the list of Font Folders it watches, which may be a cause.. (I had to do that like 12 times to get all the information)
    • C:\Windows\Fonts

    • C:\Program Files (x86)\Common Files\Adobe\Fonts

    • C:\Program Files (x86)\Common Files\Adobe\Sing Mark II

    • C:\Program Files (x86)\Common Files\Microsoft Shared\EQUATION

    • D:\Program Files (x86)\Acrobat\Acrotabt 11\Resources\Font

      • (I wrote all those myself, so there might be some little path error.. not a Distiller Problem}

So here are my questions:

  • What is XI's Distiller doing at start up that no other program on my computer is doing?
    • it seems a shady behavior to me...
  • and is there any standalone versions of distiller that function just as good as the XI's one?
    • Distiller has been a part of our workflow forever.. We have been more pleased with the cutomizations & results from EPS to PDF through Distiller.. and use them for Print, at higher options & output qualities than we get from direct PDF output from programs.. and we dont want to lose Distiller in our workflow. that would totally suck for us
    • No Distiller, No Upgrade.

thanks

This topic has been closed for replies.

2 replies

Participant
February 28, 2015

At the time Im reading this post I guess you have uninstalled distiller and reinstalled again to get the problem fixed

chinarabbit
Participating Frequently
April 28, 2013

nobody has any idea about what this problem might be?

even the slightest direction would be helpful

thanks

Inspiring
April 28, 2013

It appears you are running a 64-bit system. I suspect it is probably Win7, but you did not say. My guess is that you are still running AA XI.0.0. You should open Acrobat and go to help>updates. If that does not work, let us know so we can help in the download of updates.

chinarabbit
Participating Frequently
April 30, 2013

thanks for the reply.

I updated to 11.0.1, according to the Update Site

I am running Windows 7 Ultimate x64.. I think thats standard, there arent many people using 32-bit Windows who do much Graphic work, since its limited to 3.5GB of Ram..

and Windows 7 is still the Workhorse of the Windows Family, not to be replaced by 8 for most Office & Pro Desktop Publishing Solutions..

so, if something isnt working with Windows 7 x64 it basically has a problem with Windows altogether, these days

anyway, I really thought it might work.. but it didnt.. thanks though.. any other ideas??