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chinarabbit
chinarabbit
Participating Frequently
April 20, 2013
Question

Adobe XI's Distiller Crashes on Launch Every Time

  • April 20, 2013
  • 2 replies
  • 33706 views

So, I have just downloaded the New Acrobat XI, which I only need for Distiller anyway and have no other use for at all

When i launch Distiller it pops up, then its gone

I Uninstalled all of my Fonts but the System Fonts

I went to Safe Mode and Deleted all of the System Fonts I could, then I Overwrote the existing ones with a Fresh Set of System Fonts.

Still same problem

Tried Uninstalling & Reinstalling, to No Avail

Illustrator works Fine, Photoshop works Fine, InDesign Works Fine, Acrobat XI Works Fine

No program on my system has even the slightest bit of Font problem..

My Font Manager has said my Fonts are all Green

I Uninstalled XI and Installed Acrobat 9 Pro, and Distiller Worked perfectly

I think it has to do with one of the following:

  • When installing Acrobat 9 Pro, you get alot of otions for "Installing support for Simplified Chinese Languages", which I use.. and have installed on my system , like GB18030.. XI doesnt give any of those options
  • When the Distiller from XI launches, it goes into spastic mode and does all sorts of tests before it launches... the Distiller from 9 doesnt do that, and it just launches...
  • As it flashes on at start up, I've hit ctrl+L and found the list of Font Folders it watches, which may be a cause.. (I had to do that like 12 times to get all the information)

    • C:\Windows\Fonts

    • C:\Program Files (x86)\Common Files\Adobe\Fonts

    • C:\Program Files (x86)\Common Files\Adobe\Sing Mark II

    • C:\Program Files (x86)\Common Files\Microsoft Shared\EQUATION

    • D:\Program Files (x86)\Acrobat\Acrotabt 11\Resources\Font

      • (I wrote all those myself, so there might be some little path error.. not a Distiller Problem}

So here are my questions:

  • What is XI's Distiller doing at start up that no other program on my computer is doing?
    • it seems a shady behavior to me...
  • and is there any standalone versions of distiller that function just as good as the XI's one?
    • Distiller has been a part of our workflow forever.. We have been more pleased with the cutomizations & results from EPS to PDF through Distiller.. and use them for Print, at higher options & output qualities than we get from direct PDF output from programs.. and we dont want to lose Distiller in our workflow. that would totally suck for us
    • No Distiller, No Upgrade.

thanks

This topic has been closed for replies.

2 replies

M
Mikersson
Participant
February 28, 2015

At the time Im reading this post I guess you have uninstalled distiller and reinstalled again to get the problem fixed

chinarabbit
chinarabbitAuthor
Participating Frequently
April 28, 2013

nobody has any idea about what this problem might be?

even the slightest direction would be helpful

thanks

B
Bill12
Inspiring
April 28, 2013

It appears you are running a 64-bit system. I suspect it is probably Win7, but you did not say. My guess is that you are still running AA XI.0.0. You should open Acrobat and go to help>updates. If that does not work, let us know so we can help in the download of updates.

chinarabbit
chinarabbitAuthor
Participating Frequently
May 2, 2013

I tried putting an old PDFX42008 file i had backed up from a previous Acrobat.. but that wasnt able to open when double-clicked.. so I put the original back as it was, and it made different log entry when trying to run:

Adobe PostScript software version: 3018.101

CID support library initialization completed.

which seems a success to me, but the behavior was the same.. shows a splash screen, shows the program for about 1 second, then closes completely..

so I dont know what to make of this


Well, it seems to be the result of a System Modification preventing Programs from accessing different DLL's in certain ways, if certain behaviors are present, which is what the Trial Version of Acrobat does, Spamming that Pop-up Screen everytime Distiller is open, After its been open.. it then reaches for its Spam message, which is where it was blocked.. which Distiller responded to by closing

I think this is malicious behavior..

Programmed by Adobe, Acrobat doesnt have the same spam, only Distiller, why would Acrobat not have it, but poor Distiller, of all things, have it?

is it that you dont think anyone important uses Distiller, and so you'll spam the crap out of them?

Its a Malicious & Suspicious behavior.

Another little purposely-programmed Malevolence on the Part of Adobe which resembles much bigger problems causing users to spend days or weeks trying to fix the problem, and invest a considerable amount of resources, money, & time to attempt to repair..

and all the while, its adobes ultimate plan all along..

its almost as good as the Multiple-Scratch Disks errors that made me want to go out and replace my entire computer.

thanks again Adobe..

..

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