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Participant
April 24, 2020
Question

Antivirus detects threat in Adobe Acrobat DC Pro installation

  • April 24, 2020
  • 2 replies
  • 844 views

"The file C:\Program Files (x86)\Common Files\Adobe\Adobe Desktop Common\ElevationManager\Adobe Installer.exe is infected with Gen:Variant.Graftor.730947. The threat has been successfully blocked, your device is safe"

 

I got this from my antivirus when I downloaded the Acrobat Pro DC trial directly from the Adobe website and then installation failed partway through.  Is this a threat or have the installation files been compromised?

This topic has been closed for replies.

2 replies

Legend
April 24, 2020

Are you familiar with the term “false positive”? Report to the antivirus maker. 

TK HayesAuthor
Participant
April 24, 2020

not in any particular order:

"The file C:\Program Files (x86)\Adobe\Adobe Creative Cloud\Utils\Creative Cloud Desktop App.exe is infected with Gen:Variant.Graftor.730947. The threat has been successfully blocked, your device is safe."