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Calgary Customs Brokers
Calgary Customs Brokers
Participant
November 21, 2018
Answered

Cannot Set TIFF and TIF files to open in Adobe DC Pro

  • November 21, 2018
  • 2 replies
  • 35271 views

I am using windows 10 with Adobe DC pro Version 2008.008.20081 and trying to set TIF and TIFF files to open with it instead of windows photo viewer. At first when I would select Adobe DC it would change the default to Nero, so I deleted Nero. Now it does nothing and stays as photo viewer. Tried using the open with and select as default, it opens with DC but doesn't change default. Tried in default apps to set as Adobe DC, no luck, does nothing when I select Adobe DC. Tried to select it from programs> Photo viewer and change it there, nothing. Tried right clicking on a file and change in properties, no luck there either.

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Correct answer Dov Isaacs

To be very clear, Acrobat is not a viewer of TIFF or other image format files. That is why it doesn't initially install to open such file formats (including JPEG, PNG, etc.) directly in Acrobat.

Acrobat's support of such file formats is strictly for conversion of such formats to PDF. Thus if you open a TIFF or other image file in Acrobat, what you actually see on screen is a PDF version of that file which, depending upon the default preferences set within Acrobat for such conversions, may be somewhat lossy.

Thus, if you want/need to convert an image file to PDF, the proper procedure is to run Acrobat, invoke Open and in the open dialog, change the file type to All Files (*.*) and then select the image file you are interested in converting. Prior to doing that Open operation, it would behoove you to go to Preferences (Ctrl-K), select Convert to PDF, and then select and modify as necessary the conversion options for the particular file type (such as TIFF, etc.).

If you wish to save the PDF file created from your image file, you will need to explicitly save it somewhere before closing the file and/or exiting Acrobat.

          - Dov

2 replies

Dov Isaacs
Dov IsaacsCorrect answer
Legend
March 15, 2019

To be very clear, Acrobat is not a viewer of TIFF or other image format files. That is why it doesn't initially install to open such file formats (including JPEG, PNG, etc.) directly in Acrobat.

Acrobat's support of such file formats is strictly for conversion of such formats to PDF. Thus if you open a TIFF or other image file in Acrobat, what you actually see on screen is a PDF version of that file which, depending upon the default preferences set within Acrobat for such conversions, may be somewhat lossy.

Thus, if you want/need to convert an image file to PDF, the proper procedure is to run Acrobat, invoke Open and in the open dialog, change the file type to All Files (*.*) and then select the image file you are interested in converting. Prior to doing that Open operation, it would behoove you to go to Preferences (Ctrl-K), select Convert to PDF, and then select and modify as necessary the conversion options for the particular file type (such as TIFF, etc.).

If you wish to save the PDF file created from your image file, you will need to explicitly save it somewhere before closing the file and/or exiting Acrobat.

          - Dov

- Dov Isaacs, former Adobe Principal Scientist (April 30, 1990 - May 30, 2021)
mpbrodsky57
mpbrodsky57
Participant
June 26, 2020

I am trying to switch to Chrome from Firefox b.c it plays better with Clio.  One of the processes I need to do regularly involves dowbnloading tif files from the Odyssey Webnsite which Firefox can open as PDFs.  But I can't figure out how to set Chrome to do that.  Thanks. 

try67
Community Expert
try67Community Expert
Community Expert
June 26, 2020

What does that have to do with Adobe?

bobs42922084
bobs42922084
Participant
March 15, 2019

I'm having the same problem.  Windows 8.1 and 7 had an button in the upper right corner of the window that would allow you to find and select another app on your PC.  In Win 10 there is only one option to go to the Windows store which is not going to present Adobe Acrobat DC as an option.

Meenakshi Negi
Meenakshi Negi
Legend
March 15, 2019

Hi Bobs,

As you need to open the TFF file with Adobe Acrobat DC on Windows 10, select the TIF file and right click on it.

Select Open with and then select "Adobe Acrobat DC" (if available in the list) otherwise click on "Choose another app".

If the Adobe Acrobat DC is installed on the machine the option will be available in the list.

However, opening the file in Acrobat will convert it to PDF.

Let us know if you experience any issue.

Regards,

Meenakshi

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