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A
ahippen
Participant
December 14, 2016
Answered

Change defaults from Legal to Letter for scanner

  • December 14, 2016
  • 3 replies
  • 14796 views

How does one change the defaults to be set as "letter" instead of "legal" for the paper size so every document is scanned in the aforementioned size when scanning a document.  Below is a process I found that works, but it adds several steps since you have to manually select the size every time a document is scanned. When scanning a significant amount of documents, these additional steps really make it significantly more time consuming.  Previously, the application scanned all documents in the letter size.  I don't know why or how it changed.  I would like to automatically scan all documents in letter without having to select the custom scan option. 

Here is one work around I found (again more time consuming)

File > Create > PDF from Scanner > Custom Scan> Select Letter

When I open Devices and Printers (control panel)

Two the main two printers are the HP Laserjet MFP and Adobe printer

The printer/ scanner being used:

HP Laserjet M1530 MFP Series  (Set as the default printer)

I have confirmed printing preferences, etc. has the paper size(s) set to letter

Moreover, I confirmed the letter size is selected in the Adobe PDF Printing Preferences

Adobe PDF

Page Size: Letter

In the Scanning preferences/ properties, there were less settings to be adjusted, but everything appeared correct. 

Application Information

Adobe Acrobat Standard DC

2015 Release (Classic) | Version 2015.006.30173

Operating System

Microsoft Windows 7 Professional  x64

Correct answer Lovekesh Garg

Hi Ahippen,

Yes, you can change these settings permanently. If you are scanning from any preset(like Autodetect color mode, B&W etc.), go to configure preset once and change the settings for that color mode here.

- File > Create > PDF from Scanner > Configure Preset(say Autodetect color mode)

- Select any color mode from dropdown

- Change settings(like select Letter instead of Legal) and click Save

Now you can scan directly from File > Create > PDF from Scanner > Preset(say Autodetect color mode)

Hope it will resolve your issue.

Thanks.

3 replies

D
daniele92053279
Participant
March 27, 2018

I have this same issue. My scanner defaults to 11x14 page size. When I try to edit the default settings under Custom Scan, all the boxes are grayed out and I can't select any of the drop down boxes

Standard DC, version 2018-011-20038

AnandSri
Community Manager
AnandSriCommunity Manager
Community Manager
April 24, 2018

Hello Daniele,

Sorry for the delayed response and inconvenience caused. As per the description above, you are not able to change the default settings under Custom scan as the boxes are grayed out, Is that correct?

Please sign out and sign back in Acrobat once using your current Adobe ID and password, reboot the machine and check if this brings any difference.

Try resetting the Acrobat's preferences once, to reset the preferences, refer to How to reset Acrobat Preference settings to default.

Is it possible to share a screenshot of the Custom Scan screen? To share the screenshot, refer to https://forums.adobe.com/docs/DOC-7043#jive_content_id_How_do_I_attach_a_screenshot

What is the version of operating system installed?

Let us know how it goes and share your findings.

Regards,

Anand Sri.

AkanchhaS8194121
AkanchhaS8194121
Legend
December 21, 2016

Hi Ahippen,

We apologize for the delay in response on this.

As mentioned above the application version on which you are working on is Version 2015.006.30173.

have you tired updating it to the latest one DC classic November 2016 (15.006.30244)?

Please install the latest update Release Notes | Adobe Acrobat, Reader and see if that helps.

Regards,

Akanchha

A
ahippenAuthor
Participant
December 16, 2016

Anyone know how to scan a document in the letter size in Adobe? Again, I do not want to go through the process of using a custom scan. The computer/ application is defaulting to legal from some reason.

    Lovekesh Garg
    Adobe Employee
    Lovekesh GargCorrect answer
    Adobe Employee
    December 22, 2016

    Hi Ahippen,

    Yes, you can change these settings permanently. If you are scanning from any preset(like Autodetect color mode, B&W etc.), go to configure preset once and change the settings for that color mode here.

    - File > Create > PDF from Scanner > Configure Preset(say Autodetect color mode)

    - Select any color mode from dropdown

    - Change settings(like select Letter instead of Legal) and click Save

    Now you can scan directly from File > Create > PDF from Scanner > Preset(say Autodetect color mode)

    Hope it will resolve your issue.

    Thanks.

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