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R
Raghav92
Participant
November 18, 2019
Question

Credential Theft - Adobe Genuine Software Service (AGMService.exe)

  • November 18, 2019
  • 2 replies
  • 6165 views

Please someone help me out. I am currently working on Cyberark EPM tool, Where we are getting Threat events from the below file as this is fetching LSASS Credentials from Windows.

I have few questions. 1) What is the use of Adobe Genuine Software Service (AGMService.exe) ? 

2) Is this application Authenticates the user's mahcine/user's Adbobe software everyday by fetching LSASS credentials from windows ?

3) Can we block the application on user's machine ? Will it affect user's Adobe reader in any way if we block it?

 

Thanks,

Raghav

This topic has been closed for replies.

2 replies

T
Test Screen Name
Legend
November 18, 2019

Further tip: your problem as reported does not come from running Adobe software, but from running Cyberark EPM tool. I suggest you contact the makers for advice. Millions of people use Adobe software so they have probably completed an analyis.

 

One more tip: be sure you are not running EOL software, which has known security weaknesses. This includes Acrobat up to version 11, and all Creative Suite apps.

T
Test Screen Name
Legend
November 18, 2019

1) This Service is believed to be designed to detect pirate software by a variety of means, which are secret, and to report if found.

2) The operation of this Service is secret.

3) The consequences of blocking this Service are unknown but personally I would not expect them to be good.

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