CS4 Master Collection install on Windows 10 doesn't install Acrobat

Forum|Forum|8 years ago
December 29, 2017
3 replies
2738 views

Hello,

I recently got a computer with Windows 10, so I installed my CS4 Master Collection (from a CD). The only programs that won't install are Acrobat and Distiller.

Is this version of Acrobat compatible with Windows 10? If not, is there a way I can get a version of Acrobat Pro for a discount (or upgrade?) with my CS4 MC serial #? I'd rather not pay for Acrobat Pro again after spending so much money on the Master Collection.

Thanks!

This topic has been closed for replies.

John T Smith

Community Expert

Two ideas that MAY work to install and/or run old programs in Windows 10

-RIGHT click the program icon or EXE and select a compatibility mode in the pop up option window

-or Run as Administrator http://forums.adobe.com/thread/969395 to assign FULL Windows permissions may help... says Encore, but sometimes required for ALL Adobe programs (this is NOT the same as using an Administrator account)

W

wendya13871205Author

Participant

Thanks, I tried both of those, but it still won't install. I appreciate your ideas.

W

wendya13871205Author

Participant

Beware: I just got this email from "Adobe James Miller"

Hi!
We Sincerely apologize for the inconvenience caused. For a better understanding of the issue provide us your Skype ID and Telephone Number so our one of the support person will contact you!

Note:-For reply go to Adobe forums Inbox and reply to the same Message!
Or
Note:-For reply go to Your E-mail Account Inbox and reply on the same Email!

Thanks & Regards
Help Desk

Skype conversation:

adobesystems_24x7: provide your adobe id and password so we can check?

me: why would I give you my password?

adobesystems_24x7: We have to verify the product details and it will safe and secure with us we never share our customer details with anyone else.

***Check the forum threads -- Adobe Staff will have the icon under their name***