Display issues for XFA-based PDF forms and policy-protected documents

[chafikh15535070]

hi All,

Having 2 different pc one with win 10 the other 8

Adobe dc is not compatible

can not edit pdf file even online

please need your help

tryed pluggins but can see the problem

C:\Program Files (x86)\Adobe\Acrobat Reader DC\Reader\plug_ins\Annots.api

    Version: 18.9.20044.251705

    Creation Date: 2017/11/04

    Creation Time: 20:57:48

C:\Program Files (x86)\Adobe\Acrobat Reader DC\Reader\plug_ins\IA32.api

    Version: 18.9.20044.251705

    Creation Date: 2017/11/04

    Creation Time: 20:57:48

C:\Program Files (x86)\Adobe\Acrobat Reader DC\Reader\plug_ins\Updater.api

    Version: 18.9.20044.251705

    Creation Date: 2017/11/04

    Creation Time: 20:57:48

[Test Screen Name]

Please explain in detail "Adobe dc is not compatible"

[chafikh15535070]

hi,

Adobe Software Compatibility | GRANTS.GOV

can not edit pdf from this site

[chafikh15535070]

when i do the test I get this message

The document you are trying to load requires Adobe Reader 8 or higher. You may not have the Adobe Reader installed or your viewing environment may not be properly configured to use Adobe Reader. For information on how to install Adobe Reader and configure your viewing environment please see http://www.adobe.com/go/pdf_forms_configure.

thanks

[Test Screen Name]

Ok, that page says you need an up to date patch. What version do you have today If you do not know how to check your version number, please say.

More likely you are trying to view the test file or PDF in an unsupported browser. There is no longer any Adobe plug-in for Chrome or FireFox. Save the PDF to your desktop and open in Reader.

[chafikh15535070]

Version: 18.9.20044.251705

As sayed in first post so any pdf from them can't be edited online or offline

[Test Screen Name]

Yes, you get that message in Chrome or FireFox. Just download the test file and open it in Reader.

[chafikh15535070]

chrome and yes i can open the file after downlowding it but if I want to edit form from this site grant can not edit them

[Test Screen Name]

The version is good. Please follow my instructions.

[Test Screen Name]

Tell the site. Or use Internet Explorer. You cannot show these files in Chrome or Firefox any more: the makers of Chrome and Firefox Made that decision.

[chafikh15535070]

with microsoft edge I see the same message

[Test Screen Name]

Yes, you will see this message with Edge too, by design. Use Internet Explorer.

[chafikh15535070]

On Windows 10 there is no IE

I am confused on win 8 yes the test is showing compatibility

So I don't know how to edit this pdf forms on Windows 10 with Adobe dc

Thanks

[gkaiseril]

There is an option in Microsoft Edge to open the currently opened page in Internet Explorer!

Click on the 3 dots in the upper left hand corner.

In the drop down window select the "Open with Internet Explorer".

It is also possible to use the "Start" button to display all the programs, then select the "Windows Accessories" folder and Internet Explorer will be in that folder.

[Dov Isaacs]

Internet Explorer absolutely is part of Windows 10. No icon is put on your desktop on taskbar by default!

          - Dov

[chafikh15535070]

Thanks guys but the problem stay the same I can't open pdf from this site and edit it

Regards

[Test Screen Name]

What happens in Internet Explorer, exactly? Please show a screen shot. This at least might be fixable.

[chafikh15535070]

In IE it's fine the problem is that I. Can't edit pdf file downloaded from the site

Thanks

[Test Screen Name]

Please describe what you see when you try to fill the form. Does the form go full screen for example?

[chafikh15535070]

Hi

The cursor is not there only the hand so can not edit the file to fill the information

This with Adobe DC