download a previous version of acrobat pro

Community Beginner ,
Mar 25, 2021 Mar 25, 2021

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How can I download a previous version of acrobat pro, it is not listed in the cloud app downloads dropdown menu for acrobat. The current version 21, is not working with my system, too many glitches to name

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Crash or freeze, General troubleshooting, How to, Install update and subscribe to Acrobat

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Adobe Employee ,
Mar 25, 2021 Mar 25, 2021

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Hello!

 

Thank you for reaching out and sorry for the trouble.

 

Could you please provide more details about the issues you are experiencing with the acrobat?

Share the current version on the machine. You may use the steps as suggested in the following help document to check the Acrobat version number: https://helpx.adobe.com/acrobat/kb/identify-product-version.html 

What is the OS version on the machine?

 

You may try downloading the previous version of Acrobat Pro DC from here: https://helpx.adobe.com/acrobat/release-note/release-notes-acrobat-reader.html 

 

Let us know if you need any help.

 

Thanks,

Meenakshi

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Community Beginner ,
Apr 02, 2021 Apr 02, 2021

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I am using windows 10:  10.0.17763
acrobat ions do not show up attached is the version (newest release) and what the icons look like.

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Community Beginner ,
Apr 02, 2021 Apr 02, 2021

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I also get this error when trying to uninstall or repair installation--see attached

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Adobe Community Professional ,
Apr 02, 2021 Apr 02, 2021

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With some digging, you can find some older versions here:

https://prodesigntools.com/acrobat-dc-2020-direct-download-links.html

 

You might want to turn off the auto-update preference.

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Community Beginner ,
Apr 02, 2021 Apr 02, 2021

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thank you but those links are trial versions. I cant install or uninstall the ones i have, there is an error

acrobat error.JPG

 

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Adobe Community Professional ,
Apr 02, 2021 Apr 02, 2021

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Trial versions become "real" versions based on your subscription logon. Note that year-based versions (2019, 2017) are not part of the Creative Cloud and won't activate. Without actually testing it, you should be able to install Acrobat X, XI, and earlier versions of DC. (I've had to uninstall DC and install Acrobat XI a while back for a class.)

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