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gibran65
Participant
May 9, 2018
Question

download copy of Adobe Acrobat Pro XI

  • May 9, 2018
  • 2 replies
  • 2418 views

Hello,

I have a copy of Adobe Acrobat Pro XI but it won't install because it says it's missing Data1.cab. I had to have my hard drive and OS wiped so it required a re-install of Adobe Acrobat Pro XI. Luckily I had a backup. But apparently I'm missing the Data1.cab file.

If I have the license # and serial # to prove that I own a copy of the software, would I be able to download a fresh copy of Adobe Acrobat Pro XI from somewhere?

This topic has been closed for replies.

2 replies

Adorobat
Participating Frequently
June 7, 2018

Hi Gibran65,

As per the issue description mentioned above, you are facing issue when trying to install Acrobat XI on the machine, is that correct?

Please try the troubleshooting steps given in the following help document: Adobe install error 1311, 1335, or 2350: "Source file not found... data1.cab" | Windows

You may also visit the following forum thread discussing the similar issue: Error 1311 Source file not found

Let us know if you need any help.

Shivam

~graffiti
Legend
May 9, 2018

Moved to Acrobat forum.