Forcing PDF to open in Reader?

Forum|Forum|7 years ago
November 2, 2018
2 replies
3212 views

Hello,

I created a PDF service order form. It has drop down fields with the associated price for a service. It also has check boxes with values. I thought I could email to client and they could fill out the project details and select services to compute a project cost. The form works great, but people are opening the document in browsers or non-adobe readers. So, the drop downs and check boxes don't work. I don't know code and am not an expert. I was wondering if you can set a PDF to require at least Reader to open? Anyone have other suggestions? I live in Maine and my clients are not tech savvy.

Best, Dean

PDF forms

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G

gkaiseril

Inspiring

What you want to do is force all users to install Reader and no other PDF viewer. Unless you are their employer and providing them their system, you probably cannot accomplish this.

deant99893197Author

Participant

Thanks for the reply. I guest I am out of luck. The PDF form is nice, but people can't use it. Just in case I am missing something. Is there a format that will work with other viewer that will save the drop down and calculations?

Thanks, Dean

try67

Community Expert

Again, we can't answer that question because we don't know what "other viewer" you're referring to. Each viewer will have its own set of things that work in it, and things that don't.

try67

Community Expert

No, you can't enforce it. What you can do is add a large warning on the

first page, saying the file is best viewed in Adobe Reader.

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