Full Uninstall - How to remove leftover files/programs, including genuine software integrity service?

Forum|Forum|8 years ago
September 12, 2017
4 replies
130885 views

I have uninstalled Adobe Acrobat, but some files/programs remain. In particular, Adobe Genuine Software Integrity Service continues to run despite having no Adobe software installed.

How do I uninstall this service? There does not appear to be an uninstaller available.

T

Terry24717380rgzn

Participant

Why is it still so difficult to get rid of this program?

My copy of Photoshop Elements stopped working, I keep getting an error that it isn't registered, even though it is. I tried reinstalling and used the code on the box I bought from a shop a few years ago - yes it is a genuine product, I have a receipt as well.

Any way, as it wouldn't work I decided to uninstall all Adobe software - it's too expensive.

I discovered that Adobe Genuine Software is STILL installed - despite the website saying it would be uninstalled when there are no Adobe products - which there aren't.

I've tried uninstalling it, it just reappears instantly - it's ridiculous that we have to root around in folders to remove this - it's like having a virus that just keeps reappearing every time you delete it.

S_S

Community Manager

Hi @RustyKnightUK,

Hope you are doing well. Sorry for the trouble, and the delayed response.

In case you are still looking for a solution, you can run the Acrobat cleaner tool https://adobe.ly/4hHfCnD, reboot the computer once.

This should ensure that any files related to Acrobat is removed from your device.

Hope this helps.

-Souvik

admanx2

Participant

Hi! You can disable and delete this service in TASK SCHEDULER and then delete the ADOBE folder in C:\Program Files (x86)\Common Files.

Cheers!

S

sangeeta21

Participant

You can refer to the video

How To Disable Adobe Genuine Software Integrity Service - YouTube

S

simonl52437513

Participant

That still leaves all that files on the system, registry etc - nothing of a clean uninstall at all!

M

Minh Đăng5C1F

Participant

Hey man,

Open task manager and end both Adobe Genuine Software Integrity Service and Adobe Genuine Software Service, then delete the whole Adobe folder in Program Files and Common Files. Hope that works for you I just experienced the same thing.

thank you so much