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How can i change the mouse' wheel-scrolling-speed in Adobe Reader / Acrobat Pro?

New Here ,
Apr 20, 2010

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While I'm studying i read a lot of books at the computer with Adobe's Acrobat and sometime i just fly over the pages to find something. What keeps me annoying is, that although my scrolling speed is set to fast in Windows settings, whenever i open a pdf file and zoom a little bit in to fit the screen, Adobe changes the wheel-scrolling speed of my mouse to very slow.
It seems to me, if i would try to scroll in this situation through a let's say just 20 pages ebook it could last for years to reach the end of the pages...

Any suggestions why or how to change this behavior ?

Here's what I did:

     1) Update your mouse scrolling rate.

     2) In order for it to actually use my scroll rate I had to go to select 'View->Page Display->Single Page Continuous' rather than just 'Single Page'. Fast scrolling works.

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How can i change the mouse' wheel-scrolling-speed in Adobe Reader / Acrobat Pro?

New Here ,
Apr 20, 2010

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While I'm studying i read a lot of books at the computer with Adobe's Acrobat and sometime i just fly over the pages to find something. What keeps me annoying is, that although my scrolling speed is set to fast in Windows settings, whenever i open a pdf file and zoom a little bit in to fit the screen, Adobe changes the wheel-scrolling speed of my mouse to very slow.
It seems to me, if i would try to scroll in this situation through a let's say just 20 pages ebook it could last for years to reach the end of the pages...

Any suggestions why or how to change this behavior ?

Here's what I did:

     1) Update your mouse scrolling rate.

     2) In order for it to actually use my scroll rate I had to go to select 'View->Page Display->Single Page Continuous' rather than just 'Single Page'. Fast scrolling works.

TOPICS
General troubleshooting

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117.8K

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Apr 20, 2010 1
Engaged ,
Apr 20, 2010

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Sounds to me like a problem, not just a change. We have run into slow scrolling problems in Acrobat randomly. One reason for it on our end is a roaming profile conflict in Citrix. We have not nailed down the other reasons yet, but changing a setting has helped. In Edit>Preferences, then Page Display on the left, uncheck Smooth Line Art and Smooth Images. Some users report this makes the PDF look poor, but other users love it.

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Apr 20, 2010 0
New Here ,
Jan 01, 2011

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I am an Acrobat Pro licensee. The problem is obvious and chronic -- start typing 'acrobat mouse wheel scroll speed' into Google and it will complete for you.

It's 2011 now -- does anybody have a fix for this?

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Jan 01, 2011 0
Community Beginner ,
Jan 22, 2011

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I use Adobe Acrobat Reader. Good to know that this problem is well-known.

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Jan 22, 2011 0
Community Beginner ,
Feb 21, 2011

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Ditto. Have been suffering the same. I ended up using the hand tool to drag the pages.

Thought initially that it was just some setting that have to be adjusted. Was too busy to find out which then. Turns out this is another major bugbear.

Am trying to get used to using page up and down in the meantime.

J.

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Feb 21, 2011 0
New Here ,
Feb 21, 2011

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i have the same problem! but im not good to understand whats the problem, because i have the same!

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Feb 21, 2011 0
New Here ,
Feb 23, 2011

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Here's what I did:

     1) Update your mouse scrolling rate.

     2) In order for it to actually use my scroll rate I had to go to select 'View->Page Display->Single Page Continuous' rather than just 'Single Page'. Fast scrolling works.

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Feb 23, 2011 7
Community Beginner ,
Feb 23, 2011

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Hey thanks!

Problem appears to be SOLVED. Perhaps Acrobat "caches" the scrolling rate, which has to be/ can be updated by changing to single page continuous.

J.

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Feb 23, 2011 0
Community Beginner ,
Mar 13, 2020

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What if someone wants to use "View->Page Display-> Enable Scrolling"? How can I get that use use the correct scroll speed?

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Mar 13, 2020 0
Community Beginner ,
May 17, 2020

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For what it's worth, the solution for me was different from what was described in the above "correct" answer. I'm using Adobe Acrobat Reader DC (20.009.20063) on a Windows OS, by the way. Here is what worked for me:

 

1). Preferences (Ctrl + k) > Page Display > Page Layout (Dropdown Menu) > Single Page Continuous

2). View > Page Display > Enable Scrolling

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May 17, 2020 1
New Here ,
Jul 30, 2020

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Thank you Dustinthewind27... been tolerating this for months now writing my thesis and finally got around to searching for a solution. It's been so frustrating. Solved now, though.

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Jul 30, 2020 0
Ed5EE9 LATEST
New Here ,
Sep 17, 2020

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Thanks. To confirm:

 

Using Fit to Width Scrolling from the toolbar or View > Page Display > Enable Scrolling significantly improved the scrolling for me. It seems Full Page display and Fit to Width Scrolling work adequately; whenever there is only a partial page displayed and Enable Scrolling isn't enabled, scrolling is slow.

 

In other words: changing the zoom level to anything other than Fit One Full Page will hobble the scrolling. Either set View > Page Display > Enable Scrolling from the menu (for any zoom level) or Fit to Width Scrolling from the toolbar will set a reasonable scrolling speed.

 

Fiddling with the Smooth line art and Smooth images rendering options had no effect for me.

 

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Sep 17, 2020 0
Adobe Employee ,
Jul 22, 2020

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Hi there,


Thank you for reporting this issue.

 

We see that this has been an ongoing issue and long-tailed.

We have tried to replicate this issue on our end. However, the issue cannot be reproduced in-house. That is why we need a few details for further investigation on this. It would be helpful if you can share the following information:

- Please share any sample PDF on which the issue can be reproduced.

- If possible, share the screen recording of the issue occurring on your end.

- Application (https://helpx.adobe.com/acrobat/kb/identify-product-version.html) and OS version used on the machine.

- If you are using the Windows machine, please collect the Process Monitor logs. Download the Process monitor tool from this link: https://labs.adobe.com/downloads/acrobatmonitor.html on your machine and run it. Then reproduce the issue and save the logs. Share the logs with us.

 

We will be waiting for your response.

 

Regards,

Meenakshi

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Jul 22, 2020 0