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Participating Frequently
February 13, 2017
Question

How do I create a link to an email address in Adobe Acrobat DC?

  • February 13, 2017
  • 1 reply
  • 14775 views

I'm trying to make it such that clicking on my company's email address on a form opens up the user's mail app with a new message window and our address in the recipient box. I've tried using old methods that I've seen in forums for earlier versions of Acrobat, but those aren't working for DC.

Any tips?

Also, the people who will use this form will mostly be on iPads using PDF Expert, if that makes a difference...

Thanks

This topic has been closed for replies.

1 reply

try67
Community Expert
Community Expert
February 14, 2017

Create a link and have it open a URL with this structure (use the actual email address you wish to have, of course):

mailto:me@server.com

Participating Frequently
February 14, 2017

Thanks!

Unfortunately I tried this already and when I tested it by clicking on it, it opened up a browser to a blank page. I tried this on multiple devices with multiple browsers and they all did the same thing. Then I tried creating a button that opened a link and used the mailto:me@server.com structure again and had the same problem.

Is there something I'm missing?

try67
Community Expert
Community Expert
February 14, 2017

You need to define a default email client/web-page in your browser.