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June 3, 2009
Question

How to manually uninstall Adobe Acrobat 9 or force installation?

  • June 3, 2009
  • 2 replies
  • 42419 views

Acrobat was not cleanly uninstalled with a installation manager Total Uninstall, and now the standard uninstaller is no longer available.  Reinstallation is currently not possible because the installer believes Acrobat is still installed.  It seems my only option is to manually uninstall Acrobat, or possibily simplier option of forcing installation.  I have removed all directories and subdirectories associated with Acrobat but this is not enough.  Any help would be appreciated.

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    2 replies

    June 3, 2009

    Have you tried removing the application from Windows' list of programs?

    At least for XP, the list is found in Start-->Control Panel-->Add or Remove Programs. From there, find Adobe Acrobat Pro 9, click on Change/Remove, then an installer should open that allows you to Modify, Repair, or Remove the program.

    S_D_A_
    Inspiring
    June 3, 2009

    Well I guess you know now not to use crappy 3rd party utilties. What's wrong with using your OSes application removal anyways ?! That's what it's there for. <end of rant>


    Go to Microsoft download and get the "Installer Cleanup Utility" (not sure if that's the correct name, but it's close enough . Run it and see if you can proceed with the installation of Acrobat.

    June 3, 2009

    Installer Cleanup Utility seemed promising since the installation of Acrobat is detected.  But it doesn't work, it just hangs indefinitely with hour glass after selecting for removal.

    BTW I used a 3rd party uninstall in the first place because the Adobe uninstaller gave me an error during uninstall and rolled itself back.