How to print B5 size (in Japan)

Forum|Forum|8 years ago
November 9, 2017
1 reply
3384 views

I'm in Japan but I downloaded the English version of Adobe Acrobat DC on my Windows 10 laptop.

I can print the usual A4 size, but no longer see the B5 paper printing option (it was available on my Windows 7 desktop)

Please advise.

Cheri

This topic has been closed for replies.

Correct answer CheriHa

I figured out the problem! I needed to delete my printer from my computer, go to the Epson website and reinstall the drivers for my printer, and now I can see all the printing choices. It only took about 3 minutes!

Abambo

Community Expert

You should see any paper size that your printer driver offers.

What printer do you use? Look into the printer settings under Windows, if the paper size you need is offered.

ABAMBO | Hard- and Software Engineer | Photographer

CheriHaAuthor

Participant

Thanks for answering although I'm still struggling to find the answer and solution. I'm using Epson PX-B750F, a business printer. I've been at it all day trying to solve the issue. What I think it might me is a printer driver issue, because B5 paper size does not come up in the drawdown menu for choosing the paper size. If it's a printer driver issue I'm not sure what I need to do. If you have any suggestions they would be very welcome. Thanks!

CheriHaAuthorCorrect answer

Participant

I figured out the problem! I needed to delete my printer from my computer, go to the Epson website and reinstall the drivers for my printer, and now I can see all the printing choices. It only took about 3 minutes!

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