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How to print B5 size (in Japan)

Community Beginner ,
Nov 08, 2017 Nov 08, 2017

I'm in Japan but I downloaded the English version of Adobe Acrobat DC on my Windows 10 laptop.

I can print the usual A4 size, but no longer see the B5 paper printing option (it was available on my Windows 7 desktop)

Please advise.

Cheri

TOPICS
Print and prepress
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1 ACCEPTED SOLUTION
Community Beginner ,
Nov 16, 2017 Nov 16, 2017
LATEST

I figured out the problem!  I needed to delete my printer from my computer, go to the Epson website and reinstall the drivers for my printer, and now I can see all the printing choices.  It only took about 3 minutes! 

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Community Expert ,
Nov 08, 2017 Nov 08, 2017

You should see any paper size that your printer driver offers.

What printer do you use? Look into the printer settings under Windows, if the paper size you need is offered.

ABAMBO | Hard- and Software Engineer | Photographer
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Community Beginner ,
Nov 10, 2017 Nov 10, 2017

Thanks for answering although I'm still struggling to find the answer and solution.  I'm using Epson PX-B750F, a business printer.  I've been at it all day trying to solve the issue.  What I think it might me is a printer driver issue, because B5 paper size does not come up in the drawdown menu for choosing the paper size.  If it's a printer driver issue I'm not sure what I need to do.  If you have any suggestions they would be very welcome.  Thanks!

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Community Beginner ,
Nov 16, 2017 Nov 16, 2017
LATEST

I figured out the problem!  I needed to delete my printer from my computer, go to the Epson website and reinstall the drivers for my printer, and now I can see all the printing choices.  It only took about 3 minutes! 

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines